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2016 Navion main door will not lock or unlock electrically.

Customer Question
2016 Navion main door...

2016 Navion main door will not lock or unlock electrically

Mechanic's Assistant: Is this your first time dealing with this issue?

Yup

Mechanic's Assistant: What is the model of your '16 RV?

Navion

Mechanic's Assistant: Are you fixing your RV yourself? What have you tried so far?

Checked connections in the door

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Nothing I can think of

Submitted: 4 months ago.Category: RV
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Answered in 2 minutes by:
3/12/2018
RV Mechanic: peterpete190, Auto Technician replied 4 months ago
peterpete190
peterpete190, Auto Technician
Category: RV
Satisfied Customers: 32,910
Experience: Over 17 years diagnosing and repairing various model vehicles.
Verified

Hi, my name is ***** ***** I will be happy to assist with this today.In some cases, I may need more info to assist better.I apologize for any delay.
I am here Sundays through Thursdays from around 5 am to 2 pm Mountain time.If you respond and I do not respond back right away I will do so as soon as I can.

Can you hear the lock click or make any noises at all when trying to lock or unlock it?

Let me know,thanks Pete.

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Customer reply replied 4 months ago
nope no sound of the solenoid activating
RV Mechanic: peterpete190, Auto Technician replied 4 months ago

Have you tried to tap on it while locking or unlocking to see if it then locks or unlocks?

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Customer reply replied 4 months ago
nope forget it thank you for yur time
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