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I have an electrical problem. the A/c the refrigerator and…

Customer Question
I have an electrical...

I have an electrical problem. the A/c the refrigerator and the water heater of our Keystone hornet is not working

Mechanic's Assistant: Have you checked to make sure the thermostat is working? What about the coolant level?

We cant know. the symptoms are that neither of the 3 are working, so it most be an electrical problem

Mechanic's Assistant: What is the model/year of your RV?

Hornet keystone

Mechanic's Assistant: What year is your RV?

It looks like 2006

Mechanic's Assistant: Are you fixing your RV yourself? What have you tried so far?

We checked that the power gets to the RV and it seems that the converter is wrong

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That;s all I know

Submitted: 4 months ago.Category: RV
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Answered in 1 minute by:
3/7/2018
RV Mechanic: Robert, RV Mechanic replied 4 months ago
Robert
Robert, RV Mechanic
Category: RV
Satisfied Customers: 14,809
Experience: 18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.
Verified

Hi, I'm Robert. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

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Customer reply replied 4 months ago
Waiting for your response
RV Mechanic: Robert, RV Mechanic replied 4 months ago

So this might take some going back and forth....

When you say the fridge is not working, is it turning ON at all? What is the make and model of the fridge? It would be easier to troubleshoot the fridge to see if it is related with the other items...

DO the lights, water pump work? Are you plugged into power and if so do you have power at the outlets???

Robert

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RV Mechanic: Robert, RV Mechanic replied 4 months ago

Please be patient with this, it takes time to type a response back, I will do my best to help you out but may need to ask more questions to get a better idea of what is going on.

Robert

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Customer reply replied 4 months ago
Everything Worldwide excepto the a/c the water heater and the fridge
Customer reply replied 4 months ago
Everything else is fine
Customer reply replied 4 months ago
Do you oferta the service of comino yo the place to repair?
Customer reply replied 4 months ago
You do service calls?
RV Mechanic: Robert, RV Mechanic replied 4 months ago

I am not sure on your last question. I have been a RV tech for over 20 years and my goal is to point you in the right direction for your issues you are having.

Something like this we need to see if each appliance is not working or there is a main fuse or breaker that has blown or tripped.

We do not do service calls but there is an additional service on this site where I can call you.

Robert

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Customer reply replied 4 months ago
Ok thank you BTU I will look for service Call
RV Mechanic: Robert, RV Mechanic replied 4 months ago

Let me know if you need more help on this, I am around daily and respond when I can. In order for me to help you out you would need a volt meter....

Robert

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Customer reply replied 4 months ago
Thank you
RV Mechanic: Robert, RV Mechanic replied 4 months ago

No problem.... Robert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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