RV

Have RV questions? Ask an RV mechanic online.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a 2016 Rockwood signature ultra light 5th wheel. The…

I have a 2016...

I have a 2016 Rockwood signature ultra light 5th wheel. The heater does not turn on. On the thermostat, we set to heat, but cannot set temperature and it does not turn on.

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

Im not talking about lights. I'm talking about the heater and thermostat

Mechanic's Assistant: What is the model of your '16 RV?

It's a Rockwood signature ultra lite 8289WS

Mechanic's Assistant: Are you fixing your RV yourself? What have you tried so far?

Yes we are. Located the heater, checked the fuses, Checked power

Show More
Show Less
Ask Your Own RV Question
Customer reply replied 7 months ago
When can I expect a response?
Answered in 19 hours by:
1/14/2018
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 14,678
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Ask Your Own RV Question

Sorry for the delay in someone getting to your question. I was gone yesterday and perhaps others may have been off as well. I have an RV repair shop and work on these all the time. Which make and style of thermostat do you have?

Ask Your Own RV Question
Customer reply replied 7 months ago
RVCOMFORT ZC is on the case.i don't have literature
Customer reply replied 7 months ago
Did you receive the picture?

Yes. I just got home from breakfast. When you say "Can't set the temperature" here does that mean you can't get to the furnace mode?

Ask Your Own RV Question
Customer reply replied 7 months ago
I can get to heat mode, however I cannot set temperature. Nothing changes when I press the up or down buttons. The cool setting works, but not heat.

Do you have the User's Manual for this? It may be defective and need replacing, but you might try a system reset first. Are you plugged into shore power or dry camping?

Ask Your Own RV Question
Customer reply replied 7 months ago
There isn't a manual for this. I am plugged in for power. How do I do a reset?

Try unplugging it first and let it sit for 5 minutes and then plug it back in again. Let me see if I can find the instruction manual for you.

Ask Your Own RV Question
Customer reply replied 7 months ago
Unplugging it did not work.

Still trying to track down a manual for this. I can tell you this has been a very troublesome thermostat for them.

Ask Your Own RV Question

See the attached link for a copy of a User's Manual. This is the older version of this model, but the reset and programming should be the same. See page 15. Let me know what happens. http://www.rvtechlibrary.com/heatair/RVP_tstat_install.pdf

Ask Your Own RV Question
Customer reply replied 7 months ago
Omg...it worked!!!! Thank you so much!

S​uper! Glad this worked out. Print this out so you have it.

Ask Your Own RV Question
Customer reply replied 7 months ago
Oh no!!! It didn't work! The fan turns on, but no heat!

That is usually a sign of the control board failing. What is the make and model of the furnace?

Ask Your Own RV Question
Customer reply replied 7 months ago
Suburban
Dynatrail? Model NT-30sp or NT-34sp

T​hat has to be removed from the housing in order to access the control board.

Ask Your Own RV Question
Customer reply replied 7 months ago
Ok. Thanks

Is that something you can do? I can direct you in this.

Ask Your Own RV Question

You can see if the problem is there in the furnace or in the controls by jumping the two blue leads from the furnace. Those are the furnace thermostat leads. Be sure that one hasn't come loose.

Ask Your Own RV Question

It may be an issue in the overheat control module in the A/C which is used to activate the furnace.

Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 14,678
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified
Randall and 87 other RV Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a rv mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Randall Your Own Question
Randall
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 14,678
14,678 Satisfied Customers
Experience: RVDA/RVIA Master Certified Technician with many years experience.

Randall is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Randall

Randall

RVIA Certification

14,678 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Robert

Robert

RV Mechanic

13,792 satisfied customers

18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.

Wayne

Wayne

RV Mechanic

995 satisfied customers

Work on several type of Rv engine, Trans, brakes

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

514 satisfied customers

16 years of experience

< Previous | Next >

Related RV Questions
Pilot light won't stay lite. Stove pilot light, replaced the
stove pilot light, replaced the thermocouple but still won't stay lite … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
We bought a Forest River ultra lite fifth wheel. We went to
We bought a Forest River ultra lite fifth wheel. We went to pick it up and within 30 minutes it started bucking and jumping. It was all my husband could do to control it. By the time he got it stopped… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
I have a 2016 eclipse attitude, with an Atwood water heater.
I have a 2016 eclipse attitude, with an Atwood water heater. turned the switch on, it lite up and ran for about 1/2 hour and quit. All fuses are good including the 2 amp in the heater. the brown wire … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
I have a DMR/DMC 7-series in a 2016 Rockwell. It does not
I have a DMR/DMC 7-series in a 2016 Rockwell. It does not stay on. Both Electric and propane are hooked up. Three Flashing temp lights indicate No communication between display and power module. How c… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,792 satisfied customers
How do I remove the flood light cover to check the bulb on
How do I remove the flood light cover to check the bulb on my 2011 forest river-rockwood signature Ultra Lite … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,792 satisfied customers
What is the best way to unstop a toilet? Is there any safe
What is the best way to unstop a toilet? Is there any safe liquid to pour into it? I have tried a snake to no success. Is the drain line a straight drop to holding tank? It is a Rockwood Signature Ult… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
This is my first winter staying in my RV. How do I start my
This is my first winter staying in my RV. How do I start my furnace for heating purposes? I have a 27 ft Forrest River Salem. Thank you. … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Rockwood Mini Lite Model 2504s Slide out not working.
Rockwood Mini Lite Model 2504s Slide out not working … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
I HAVE A 2013 ROCKWOOD 5TH WHEEL ULTA LITE. NOT THE LIGHTS
NOT THE LIGHTS BUT THE CLOSET SLIDEOUT IS NOT WORKING AND THE FRONT JACKS AREN'T WORKING EITHER … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
I have a 2008 Rockwood Ultra lite. Front window was shot an
I have a 2008 Rockwood Ultra lite. Front window was shot an I need to replace window and rock shield. … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
We just bought a 2006 Rockwood Signature ultra lite and the
we just bought a 2006 Rockwood Signature ultra lite and the LP alarm is going off. We do not have a gas leak, in fact we have not had it on. And we can not find out how to reset the alarm. … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
I have a 2017 ford f250 with oem pucks i have a husky 5th
i have a 2017 ford f250 with oem pucks i have a husky 5th wheel hitch that used the bed rails I bought the lower cross member and uprights for the f250 but instructions are stating not to be used on r… read more
Wayne
Wayne
RV Mechanic
Vocational, Technical or Trade Scho
995 satisfied customers
Can you tell me how to replace the lights in a FOREST RIVER
Can you tell me how to replace the lights in a FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE 8293IKRBS … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
How do you turn on the Domestic RV Refrigerator? When we
How do you turn on the Domestic RV Refrigerator? When we loaded the Frig the blue light went out and now we can't turn it on again. … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,792 satisfied customers
I just bought my 2016 Rockwood Signature Ultra 8293 IKRBS
Hi I just bought my 2016 Rockwood Signature Ultra 8293 IKRBS and on first night out the furnace ran well until middle of the night when propane ran out. I switched tanks and purged via stove top as in… read more
spankyjr1
spankyjr1
Retired
Vocational, Technical or Trade Scho
19 satisfied customers
We have a rockwood signature ultra lite 5th wheel model WS
We have a rockwood signature ultra lite 5th wheel model WS 8289 and the closet slide out is dead (switch does not activate the motor). I tried replacing the fuse and cannot find a manual close like th… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
We have a Rockwood Signature Ultra Lite Trailer (either 2006 or 2007)
We have a Rockwood Signature Ultra Lite Trailer (either 2006 or 2007). The manual is in the trailer and I am not! :) I believe the model number is XXXXX It is the one with a slide for the couch and di… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,678 satisfied customers
My 2008 hitchhiker 5th wheel..thermostat I hear a rapid clicking sound
My 2008 Hitchhiker 5th wheel has an Atwood 8535-IV-DCLP furnace. Last night it stopped working. When I cycle from off to gas-heat-on with the thermostat I hear a rapid clicking sound for about 30 seco… read more
gene
gene
RV Mechanic
Vocational, Technical or Trade Scho
1,100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x