RV

Have RV Questions? Ask an RV Mechanic Online.

Ask an Expert,
Get an Answer ASAP!

RV

My Americana Dometic gas/electronic refrigerator stopped…

Customer Question
My Americana Dometic gas/electronic...

My Americana Dometic gas/electronic refrigerator stopped working completely.

Mechanic's Assistant: Has the vehicle turned into a gas hog? And how does it start -- same as usual?

My refrigerator stopped working. Gas/electric Dometic Americana

Mechanic's Assistant: What is the model/year of your RV?

2001 Montana by Keystone

Mechanic's Assistant: Are you fixing your Montana yourself? What have you tried so far?

Changed the fuse. Turning it off and on.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Half the elements were covered with ice I noticed it a few days before it stopped

Submitted: 1 month ago.Category: RV
Show More
Show Less
Ask Your Own RV Question
Answered in 5 minutes by:
1/7/2018
RV Mechanic: Robert, RV Mechanic replied 1 month ago
Robert
Robert, RV Mechanic
Category: RV
Satisfied Customers: 13,767
Experience: 18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.
Verified

Hi, I'm Robert. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

Ask Your Own RV Question
RV Mechanic: Robert, RV Mechanic replied 1 month ago

DO you have the actual model number of the Dometic, should start with a RM and then number... Which fuse did you change was it in the main fuse panel with other fuses?

I assume when you say not working the control panel is NOT turning on at all?

Robert

Ask Your Own RV Question
Customer reply replied 1 month ago
RM 2652, the control shows it's on
Customer reply replied 1 month ago
No I can't afford another 26 bucks
RV Mechanic: Robert, RV Mechanic replied 1 month ago

OK

That makes a huge difference if it shows it is ON.... SO it is not cooling at all? Have you tried BOTH LP and AC power with the same results?

Also how cold is it in your area?

No worries on the phone service, we can go back and forth as much as you like in this format...

Ask Your Own RV Question
Customer reply replied 1 month ago
I've tried both AC/LP it's not cooling at all.
RV Mechanic: Robert, RV Mechanic replied 1 month ago

How cold is it in your area?

Ask Your Own RV Question
Customer reply replied 1 month ago
It's been in the trend last week at night, this week it's been 20 - 50 degrees
Customer reply replied 1 month ago
Teens last week
RV Mechanic: Robert, RV Mechanic replied 1 month ago

OK

Give me a few mins to type a response..... Have some items to cover....

Ask Your Own RV Question
RV Mechanic: Robert, RV Mechanic replied 1 month ago

So no cooling on both LP and AC power could indicate a thermistor problem or cooling unit issue, to throw a wrench into everything the cold could cause the fridge to stop working as well but from my experience that happens when the temp gets in the single digits.

IF you have a volt meter you can test the thermistor. Click HERE and see page 11. IF you do not have a volt meter what you can do is unplug the thermistor from the P-2 connector on the circuit board and the fridge should default to full cooling.

IF the thermistor test good or it does not cool with it unplugged then it could be the cooling unit. A cooling unit can rupture or become blocked. For a rupture you might show some symptoms such as a yellowish powder on the back of the fridge or smell ammonia. For a blockage you might not have any symptoms at all but no cooling on BOTH LP and AC power. Once a cooling unit becomes blocked it normally needs to be changed. SOMETIMES tapping the absorber coils with a rubber mallet or pulling the fridge and flipping it a few times and then letting it stand level for a few hours will help but chances are slim.

What you can also do to see if the cooling unit is bad is to disconnect the AC heating element from the circuit board, get an old lamp cord cut the end off and then wire nut the element to the lamp cord and plug it in, this would bypass all the electronics and you are providing a heating source, fridge can be off and the box should get cold after a few hours, no cooling bad cooling unit.

Sometimes in very cold weather you can put a drop light on the back of the fridge to keep it running. It needs heat transfer to work properly and when it is very cold they can actually stop working.

Let me know if you have more questions or concerns please feel free to contact me, IF you are satisfied with my efforts please feel free to select a STAR rating on the page...

Robert

Ask Your Own RV Question
RV Mechanic: Robert, RV Mechanic replied 1 month ago
Hi was just checking in to see if my answer helped?? IF you have more questions or concerns please feel free to contact me...Robert
Ask Your Own RV Question
Was this answer helpful?
Ask Robert Your Own Question
Robert
Robert
Robert, RV Mechanic
Category: RV
Satisfied Customers: 13,767
13,767 Satisfied Customers
Experience: 18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.

Robert is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Robert

Robert

RV Mechanic

13,767 satisfied customers

18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.

Randall

Randall

RVIA Certification

12,274 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Wayne

Wayne

RV Mechanic

874 satisfied customers

Work on several type of Rv engine, Trans, brakes

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

456 satisfied customers

16 years of experience

< Previous | Next >

Related RV Questions
My new cs adventurous 2017 with800 watts of solar power has
My new cs adventurous 2017 with800 watts of solar power has shut down on power completely. … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
Thor ace rv has airxcel 48000 series air conditioner that is
thor ace rv has airxcel 48000 series air conditioner that is leaking inside the coach … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
It has been raining here for days. Thus morning we noticed
It has been raining here for days. Thus morning we noticed some if the dash lights on. So Tom turned the engine on just to make sure it would work. It started right up, but now the engine won't turn o… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
1999 Ford Jamboree 21ft RV needs some roof work. Just
1999 Ford Jamboree 21ft RV needs some roof work. Just purchased used. Prior owner repaired leaks above cabover bunk and it's watertight but leaves a bit to be desired cosmetically from interior at lea… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I have a 08 6.7 ISB in a Spartan pusher that won't build
Hi, I have a 08 6.7 ISB in a Spartan pusher that won't build heat to regen. I'm stuck at a dealership for a week changing everything with no success. How does your help line work ?… read more
Dan
Dan
Auto Mechanics 1&2/diesel mech
0 satisfied customers
A plastic milk bottle cap fell into the bowl and went way
a plastic milk bottle cap fell into the bowl and went way down in. The macerator has ceased working and the bowl has filled up with water. It will not flush. This is in a motorhome rear bathroom … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
City water has been working fine for weeks.. Now, nothing
City water has been working fine for weeks.. Now, nothing works.. water pump worked for about 3 minutes and then no water also.. … read more
Chris (aka-Moose)
Chris (aka-Moose)
RV Mechanic
Vocational, Technical or Trade School
456 satisfied customers
What does the communication cable hook to. One end to the
What does the communication cable hook to. One end to the controller and the other where. This is in an RV with A/C, heat pump, furnace and fan.… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I bought a brand new 2018 keystone bullet 2 weeks ago
Hi I bought a brand new 2018 keystone bullet 2 weeks ago everything working well until today the hot water heater gas pilot is out and only runnng on electric. Need help getting the pilot back on and … read more
Robert
Robert
RV Mechanic
13,767 satisfied customers
What framing and floor deck materials are used in the
What framing and floor deck materials are used in the Wildwood fsx 187 RB travel trailers … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
The interior fascia on my slide got damaged I retracted the
The interior fascia on my slide got damaged I retracted the slide but there was a lawn chair on the couch that it slides past and gouged the wood fascia. totaly cosmetic, but must be fixed My question… read more
Robert
Robert
RV Mechanic
13,767 satisfied customers
Dometic fridge RM77855L wont start on gas. No clicking noise
dometic fridge RM77855L wont start on gas. No clicking noise for igniter. Plenty of gas in bottle. … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
Would like to put a receiver hitch on my 2007 Keystone
Would like to put a receiver hitch on my 2007 Keystone Everest 5th wheel. Can this be done? … read more
Mechanic01
Mechanic01
2,021 satisfied customers
Furnace not working. 2003 southwind 32V. Southwind. I
Furnace not working. JA: What's the make/model/year of your RV? Customer: 2003 southwind 32V JA: What is the model of your '03 RV? Customer: southwind JA: Are you fixing your RV yourself? What have yo… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
Recently bought a Rexhall Roseaire and need info on proper
recently bought a Rexhall Roseaire and need info on proper coolant,anti-freeze, and oil for the Rose. my name is***** Co. … read more
Robert
Robert
RV Mechanic
13,767 satisfied customers
Our 2008 Gulf Stream Yellowstone's full slide will not
Our 2008 Gulf Stream Yellowstone's full slide will not retract. … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Magnetek 6712 modle converter went out replacing with
magnetek 6712 modle converter went out replacing with wfco8900 series they sent me a 55 amp eill that work for me? … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
My Roadtrek RS 22 Adventurous ( Mercedes Sprinter 2005 )
Hi Robert; My Roadtrek RS 22 Adventurous ( Mercedes Sprinter 2005 ) check engine light just came on and is staying on steady. Advanced Auto OBD test says Fresh air intake sensor needs replacing. Is th… read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x