RV

Have RV questions? Ask an RV mechanic online.

Ask an Expert,
Get an Answer ASAP!

Have a cummins ISL 400 with a road relay 4 that just locked…

Customer Question
have a cummins ISL 400...
have a cummins ISL 400 with a road relay 4 that just locked out the engine from starting after techs replaced filters etc... wont start without a password ***** i never knew. never had this issue as i did use the engine lock options
Submitted: 3 months ago.Category: RV
Show More
Show Less
Ask Your Own RV Question
Answered in 19 hours by:
1/4/2018
RV Mechanic: Daniel Wilson,
 replied 3 months ago
Daniel Wilson
Category: RV
Satisfied Customers: 6,550
Experience: Owner at DJ Wilson
Verified

Hi ,My name is Dan. I will be glad to help. We can follow up as needed on here, Give me some time to review your information and post my responses. Im not an employee of the site but I help on here as time allows in between jobs. Response time will vary depending on my work load , etc.

Ask Your Own RV Question
RV Mechanic: Daniel Wilson,
 replied 2 months ago

Hi Doug, Did you get this resolved? Not sure what happened but somehow this got lost in the archives and I caught it looking at my open question list. Did you still need help or if not let me know and we can get this closed out for you.

Ask Your Own RV Question
Customer reply replied 2 months ago
Not yet, road relay is temporary removed...I downloaded cummins free software and purchased inline 6 adapter in hopes of reading the password ***** seems to be on the road relay...have tried it yet, a little concerned about locking engine and this not allowing me to unlock it..��
RV Mechanic: Daniel Wilson,
 replied 2 months ago

Anti-Theft
Related sections: Keypad-Entry Screens, Units of Measure
The Anti-theft feature deters vehicle theft by requiring the driver to
enter a password, using the RoadRelay 4 keypad, before allowing
the engine to start. Anti-theft will work with Cummins Celect Plus
(revision 4 software and later), ISB, ISC, ISL, ISM, ISX, and
Signature 600 engines.
Important Note:
The engine control module determines whether this feature is ON or
OFF. ALL Cummins engines leave the factory with Anti-theft turned OFF.
Also, the key must be in the ON position in order for the engine to be
locked or unlocked.
A customer desiring to use this feature must visit a distributorship or
certified dealership and request to have INSITE™ (Cummins authorized
service tool) turn the feature to ON (There may be a fee). In addition,
while connected, it is VITAL that the customer choose their password *****
passwords (all numeric) and write them to the ECM at this time. The
factory default passwords are all 000000's and can not be changed via
the RoadRelay keypad initially. Once changed to some meaningful
sequence, the user can work with their selection of password ***** change
via the RoadRelay keypad.

Ask Your Own RV Question
RV Mechanic: Daniel Wilson,
 replied 2 months ago

Selecting the Anti-theft Mode
Anti-theft modes affect how the engine is locked.
The four choices for the anti-theft mode are:
• Off The anti-theft feature is off.
• Manual The driver locks the engine by entering a
password.
• Semi-Automatic The driver locks the engine by selecting
"Yes" when asked to "Arm Vehicle
Security” at key-off.
• Automatic The engine is automatically locked after the
ignition key is turned off.
Read "How to Lock the Engine" for more details.
To select the Anti-theft mode press and select "Security Mode".
Use or to select the mode you wish to use. Press to
select the mode. Press to quit. If the RoadRelay 4 is in "Fleet
Mode" you will not be able to change this setting. (Fleet mode can
only be turned ON or OFF using INFORM™ or PowerSpec™
office software).
Security Mode
Automatic
The user must enter the password.
Enter Password
??????

Ask Your Own RV Question
RV Mechanic: Daniel Wilson,
 replied 2 months ago

I have the road relay user manual if you do not but if you turn the feature off or you can set your own password.

Please take a moment to rate as that is how the site credits my time helping on the site or let me know if you need more help. 5 star and bonuses are always greatly appreciated.

Ask Your Own RV Question
Customer reply replied 2 months ago
Can the inline 6 software read the password ***** disable it..because I don't know what the prior user used...where is the ECM located just encase someone wrote it on the module
RV Mechanic: Daniel Wilson,
 replied 2 months ago

The Engine ECM is mounted to the LH side of the engine block. Maybe there is a drivers manual in the cab they might have written it down. If not a Dealer will need to plug in to do a factory reset on the system and reset your passwords.

Ask Your Own RV Question
RV Mechanic: Daniel Wilson,
 replied 2 months ago

This will be any Cummins Authorized shop that can help.

Ask Your Own RV Question
Customer reply replied 2 months ago
Sorry that has been done I was referring to the road relay that I am told will resend the lockout code if reconnected. So I am hoping to connect the inline*****relay (powered separately so not connected to ECM) and disable/read or change password
RV Mechanic: Daniel Wilson,
 replied 2 months ago

Thanks for the update. Do you know if this is road relay 4 or 5, etc?

Ask Your Own RV Question
Customer reply replied 2 months ago
Road relay 4
RV Mechanic: Daniel Wilson,
 replied 1 month ago

Hi Doug, I have have both the installation guide and user guides if you do not have these or still need help with this. Once accepted let me know in the chat window and I will know to post the links on my next login.

Ask Your Own RV Question
Was this answer helpful?
Ask Daniel Wilson Your Own Question
Daniel Wilson
Daniel Wilson
Daniel Wilson
Category: RV
Satisfied Customers: 6,550
6,550 Satisfied Customers
Experience: Owner at DJ Wilson

Daniel Wilson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Robert

Robert

RV Mechanic

12,591 satisfied customers

18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.

Randall

Randall

RVIA Certification

12,274 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Wayne

Wayne

RV Mechanic

874 satisfied customers

Work on several type of Rv engine, Trans, brakes

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

456 satisfied customers

16 years of experience

< Previous | Next >

Related RV Questions
2013 Salem hemisphere No hot water can't find the past about
2013 Salem hemisphere No hot water can't find the past about where would it be No hot water can't find the past about where would it be … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
2 things-water from kitchen faucet will not work. Works fine
2 things-water from kitchen faucet will not work. Works fine in bathroom … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I have a onan 4000 RV generator no fuel to gen. I will get
I have a onan 4000 RV generator no fuel to gen. JA: What's the make and model of the generator? And can you guesstimate how old it is? Customer: I will get the make and model JA: Do you plan on doing … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I have a 2017 Rockwood 25072 tt. I need to replace my
I have a 2017 Rockwood 25072 tt. I need to replace my refrigerator roof vent. Do you have the part number? … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
MOLDING AND OUTSIDEAC AND VENTS LEAKS. THE HOME PART. THE
YES AND NOTHING MY SISTER GAVE IT TO ME HER HUSBAND TOOKREAL GOOD CARE OF IT EXCEPT THE LEAKS … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I have an 2015 Pheaton GH and have no power to my leveling
I have an 2015 Pheaton GH and have no power to my leveling system which is an HWH computerize leveling system … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
Its was running and it just died. 1998 southwind storm. We
Its was running and it just died JA: What's the make/model/year of your RV? Customer: 1998 southwind storm JA: Are you fixing your Storm yourself? What have you tried so far? Customer: We think its th… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
P1516. 05 801 motor home. Automatic 95000.00. Check all
cod p1516 JA: What is the make/model/year of your car? Customer: 05 801 motor home JA: How many miles are on the car? Is it an automatic or a manual transmission? Customer: automatic 95000.00 JA: Are … read more
jim
jim
Vocational, Technical or Trade Scho
702 satisfied customers
Our spray away connection is broken. we own a 279rbsl kodiak
our spray away connection is broken. we own a 279rbsl kodiak 2013 … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
2003 four winds infinity 35(?) v10 ford motor all batteries
2003 four winds infinity 35(?) v10 ford motor all batteries hot (13.5) turn on key to start (All 3 slides out & jacks down) Will not turn over. checked all fuses I could find. I am sorta shade tree bu… read more
Chris (aka-Moose)
Chris (aka-Moose)
RV Mechanic
Vocational, Technical or Trade School
456 satisfied customers
2007 Winnebago Tour, right side wall will not extend. Acts
2007 Winnebago Tour, right side wall will not extend. Acts like its still locked. Pump motor sounds loaded. Other two slides work fine … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
We just bought a Montana 2018 Keystone 3731fl. The a.c. in
We just bought a Montana 2018 Keystone 3731fl. The a.c. in living room does not work properly. It will not come on unless you put it on high and turn down to 55. Then a few minutes later you can put i… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
We have just discovered that our battery charge is down to
We have just discovered that our battery charge is down to 11.3 volts and discharging.We are connected to 240 volts in a Margarat River caravan park and the battery should have been charged.i suspect … read more
Gary
Gary
Senior Technician
Vocational, Technical or Trade School
89 satisfied customers
We have a 2003 Monaco Diplomat. It has the EMS system that
We have a 2003 Monaco Diplomat. It has the EMS system that sheds certain loads as needed to use AC, water heater, etc. on 30 amps. We are currently hooked up to 50 amp shore power. We have an intermit… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I have a 2018 tiffin 36 foot motorhome how do i go to next
i have a 2018 tiffin 36 foot motorhome how do i go to next level of suspension to drive better and help with wind and sway … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
We have a 2007 Winnebago Journey. We are connected to 50 amp
We have a 2007 Winnebago Journey. We are connected to 50 amp service and have all 110 power, but no 12 volt power. No lights and no control panel indicators on. We have checked our house batteries and… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I am a dummy my fridge is working but its temp is at +3 it
I am a dummy my fridge is working but its temp is at +3 it seems to running a lotdo U think it should be at higher temp would it save electricity … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
Were are the ba. Where are the brakers for a bedroom on a
where are the brakers for a bedroom on a 1998 pace arrow vision … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x