RV

Have RV questions? Ask an RV mechanic online.

Ask an Expert,
Get an Answer ASAP!

Our Norcold AC/DC NR751BB will not get cold on AC or DC. I…

Customer Question
Our Norcold AC/DC NR751BB...

Our Norcold AC/DC NR751BB will not get cold on AC or DC. I have measured voltage getting to the frig but it will not get cold. Have had it to RV repair facility and it ran fine when they had it. It is intermittent problem but most of the time it doen't work at all. Frig is brand new,

Mechanic's Assistant: Have you checked the Freon level?

No, but I have installed to brand new refrigerators in the past 60 days and don't think they would both have a freon leak. Isn't it ammonia in these fridges?

Mechanic's Assistant: What is the model of your '60 RV?

We have this frig installed in a veterinary Bowie unit

Mechanic's Assistant: Are you fixing your RV yourself? What have you tried so far?

Are these stock questions because I mentioned we had it to a facility already and they didn't find anything wrong

Submitted: 7 months ago.Category: RV
Show More
Show Less
Ask Your Own RV Question
Answered in 6 minutes by:
12/8/2017
RV Mechanic: Randall, RVIA Certification replied 7 months ago
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 14,259
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 7 months ago

I​f this worked fine when the repair facility checked it then the most likely cause is a voltage issue in the vehicle where this is installed. What are the power sources you have here? On DC, what is the source of that voltage and has it been checked? Low voltage will keep this from working properly.

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 7 months ago

J​ust following up to see if perhaps you missed my earlier responses to your question? Easy to do considering the volume of e-mail that most of us get every day! If you need me to resend it please let know. Thanks!

Ask Your Own RV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a rv mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask gene Your Own Question
gene
gene
gene, RV Mechanic
Category: RV
Satisfied Customers: 1,100
1,100 Satisfied Customers
Experience: 28 yrs exp in the industry

gene is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Randall

Randall

RVIA Certification

14,259 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Robert

Robert

RV Mechanic

13,563 satisfied customers

18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.

Wayne

Wayne

RV Mechanic

979 satisfied customers

Work on several type of Rv engine, Trans, brakes

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

502 satisfied customers

16 years of experience

< Previous | Next >

Related RV Questions
Refrigerator stopped working. 1999 ford, maverick. Maverick.
it was working last summer, we took it out of storage this year and it's not working. it has been parked level and started to work but stopped in a couple hours. … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
A NEVER USED NORCOLD MODEL N306 REFRIGERATOR DOES NOT COOL
A NEVER USED NORCOLD MODEL N306 REFRIGERATOR DOES NOT COOL ON AC,OR LP GAS. … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
Norcold refrigerator Model 1200LRIM, S/n 883404FB, 120VAC is
Norcold refrigerator Model 1200LRIM, S/n 883404FB, 120VAC is plugged in and live with shore power. The 12V control panel on the front alarm is sounding, I have it in manual AC mode, fault code AC/no i… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
Just installed a new DM2862RBX in my RV. Installation went
Just installed a new DM2862RBX in my RV. Installation went well and the unit turned ON but after a few hours the frig shuts totally off. I can turn the on/off button to OFF and then back to ON and the… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
I have a Norcold N811FLT refrigerator in my camper. i
I have a Norcold N811FLT refrigerator in my camper. i started the frig this past weekend and it started dripping ammonia out of the try under the gas burner. should i get a new one or try to have this… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
How do you turn on the Domestic RV Refrigerator? When we
How do you turn on the Domestic RV Refrigerator? When we loaded the Frig the blue light went out and now we can't turn it on again. … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
I have a norcold 121x RV refrigerator in a 2007 Winnebago Tour.
i have a norcold 121x RV refrigerator in a 2007 Winnebago Tour. It has been in storage for about 60 days and now the Refrigerator will not cool but the freezer is working fine on AC power. I pulled th… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
94 tioga Montara Yesterday I put the refrigerator on LP gas
94 tioga Montara Yesterday I put the refrigerator on LP gas to see if it was working. This morning I found the refrigerator cold but a faint smell of LP inside. What is the best cure for this problem?… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
I have an RV Norcold refrigerator electric and propane. turned
I have an RV Norcold refrigerator electric and propane. turned it on, can hear it running and bubbling never heard this before, will not get cold at all. any suggestions?… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
Hello. I recently bought a 1989 winnebago superchief. My
Hello. I recently bought a 1989 winnebago superchief. My Norcold refrigerator is not working. I know that it is getting gas. When switched to LP mode, it will not light. I was able to manually light i… read more
Toby
Toby
Vocational, Technical or Trade Scho
107 satisfied customers
1999 Diplomat 38A. Just bought it and had no training on how
1999 Diplomat 38A. Just bought it and had no training on how to hook up. Getting ready to go on first trip and hooked up to house on 110 and was only going to turn on the refrigerator to get it cold b… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
Dometic refrigerator in our RV not cooling or freezing. Probably
Dometic refrigerator in our RV not cooling or freezing. Probably cooling unit? Is a 2002 in a Dutch Star 40' Diesel Pusher. We are in NW Iowa right now, will be heading to Washington DC next week and … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
we are getting rid of our norcold refrigerator due to the fire
we are getting rid of our norcold refrigerator due to the fire problems. We are looking for a double door refrigerator that has the dimentions that are about the same as the double door norcold. Do yo… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
Recently installed a new power board in my Norcold 1200LR refrigerator.
Recently installed a new power board in my Norcold 1200LR refrigerator. When I press the mode button the panel flashes AU / AC. The freezer freezes but the main refrigerator does not get cold. After t… read more
Randall
Randall
RVIA Certification
14,259 satisfied customers
my model #462 rv fridge dose not get cold but the freezer dose,any
my model #462 rv fridge dose not get cold but the freezer dose,any at home repairs possible.… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
norcold 776 eg2 refrigerator and left the door open with the frig set
I have a Norcold 776 eg2 refrigerator and left the door open with the frig set to electric. After 5 days I realized what I had done and now the refrigerator will not cool when set to gas or electric. … read more
Randall
Randall
RVIA Certification
14,259 satisfied customers
We check our batteries and measured voltage, its 13.7..hooked..charger
Norcold Frig Shutting Down and dcLow We check our batteries and measured voltage, its 13.7, and sometimes goes down some, we hooked a charger up to it to see if that resolved it (auto shutdown type so… read more
Randall
Randall
RVIA Certification
14,259 satisfied customers
Eurovan: winnebago camper with a norcold frig..last trip
We have a Eurovan/Winnebago "camper" with a norcold frig. This last trip the unit quit being cold. I say it that way because the burner unit was still going. (I could feel some heat from the exhaust a… read more
technotony
technotony
Vocational, Technical or Trade School
212 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x