RV

Have RV questions? Ask an RV mechanic online.

Ask an Expert,
Get an Answer ASAP!

I have 2002 American Eagle 40ft class A. A broom handle got…

Customer Question
I have 2002 American...

I have 2002 American Eagle 40ft class A

Mechanic's Assistant: Are you fixing your Eagle yourself? What have you tried so far?

A broom handle got stuck in from slide out and now it goes out good but coming in has to be pushed to get over the hump area. I'm assuming it injured the track in some way. The motor works good. Just have to push and lift it by 3 people to get it back in. What you think needs repairing on track? I had a Rv center tell me I would just have to send it to fleet wood company????? Smh. Is it very difficult to repair a track? Thank you

Mechanic's Assistant: How many miles are on the car? Is it an automatic or a manual transmission?

About 60,000 miles. It's in good condition. We know what caused the problem- the broom caught in side of slide and then it was difficult to get back in after that. It worked great before that and other slide works great as well

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No that's all. Thank you. Donna

Submitted: 6 months ago.Category: RV
Show More
Show Less
Ask Your Own RV Question
Answered in 6 hours by:
12/6/2017
RV Mechanic: peterpete190, Auto Technician replied 6 months ago
peterpete190
peterpete190, Auto Technician
Category: RV
Satisfied Customers: 32,632
Experience: Over 17 years diagnosing and repairing various model vehicles.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

It sounds like you may have bent the track or guide causing this issue here.The track has to be accessed to inspect the damage to locate the component causing this fault here.Once located it can then be repaired to resolve the issue.On some models, this can involve removing flooring to access the track and guides.It can be a difficult repair to do without the proper diagrams/layout of the system and info on how to access it which unfortunately my info is not showing.In some cases, a local RV repair facility may be able to diagnose and repair it for you for a fee or at least let you know how to access the track assembly.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Ask Your Own RV Question
Customer reply replied 6 months ago
Thank you. It seems that it's obvious to be a tracking issue. I need to know how to check the track. When slide is out just part of way, the track is visible from underneath. Can you send diagram and instructions on what and where on track to see what important pieces to check and look for on the track? Again, thank you for agreeing with the problem. Since tracking is visible from underneath I'm assuming floor would not need cutting. It's been at an EZ RV shop/business since July and they suggested a new motor which I explained the motor works good it's just the tracking from broom getting caught during retraction. They still put new motor in slide out and of course it did not make a difference. I need help with instructions on diagnosing and fixing the track. Thank you
RV Mechanic: peterpete190, Auto Technician replied 6 months ago

Unfortunately, I don't have the info you need on this model here to check and do this myself.I will have to see if anyone else here has that info to help on this.

I will open your question up for others here to see if someone else can assist further on this as there may be others here that may have more info on what to check or do with this issue.I hope you can get this resolved with ease.No need to reply to my last post here unless it is a last resort as it will keep your question locked to me and others will not be able to view it.If you feel you want to continue to work with me on this feel free to reply at any time but keep in mind in some cases it can be difficult to fully diagnose or help repair this without seeing your vehicle.

Thanks Pete

Ask Your Own RV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a rv mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask peterpete190 Your Own Question
peterpete190
peterpete190
peterpete190, Auto Technician
Category: RV
Satisfied Customers: 32,632
32,632 Satisfied Customers
Experience: Over 17 years diagnosing and repairing various model vehicles.

peterpete190 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Randall

Randall

RVIA Certification

13,661 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Robert

Robert

RV Mechanic

13,563 satisfied customers

18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.

Wayne

Wayne

RV Mechanic

979 satisfied customers

Work on several type of Rv engine, Trans, brakes

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

502 satisfied customers

16 years of experience

< Previous | Next >

Related RV Questions
We're hooked up to our house electric and cannot get out
We're hooked up to our house electric and cannot get out tankless water heater to work. The control on the wall doesn't even come on … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
On American Enterprises Inc Converter Model CS6000XL. I cant
On American Enterprises Inc Converter Model CS6000XL. I cant find a distributor of the part. Is there another interchangeable.??… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
Batteries are charged, mh is plugged in to power. the
Batteries are charged, mh is plugged in to power. the control panel, gray water, batteries charging light wont come on. The slide wont work. The refer wont work .the micro and coffee pot work.Ive chec… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
My rooftop Dometic A/C unit rattles like crazy when the
My rooftop Dometic A/C unit rattles like crazy when the compressor cuts on. The unit still cools, but it sounds like it's about to fly apart. It's much less audible inside than it is outside. It is a … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
My refrigerator works fine on AC but on transfer to gas the
My refrigerator works fine on AC but on transfer to gas the check light comes on after it goes through its cycle of trying to light the flame. Also, I do not hear the reigniter sparking sound. … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
Refrigerator will not stay on. Attitude 2018. 3016SS. Tried
Yes. Tried turning it off to reset and then turning it back on. LP only. It will run for 4-5 minutes & then it shuts off … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
I am trying to find where my GFCI outlet is in my 2011
I am trying to find where my GFCI outlet is in my 2011 itasca navion … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
My t.v. was going down the highway at 75 and when I stopped
My t.v. was going down the highway at 75 and when I stopped to get gas the column gearshft would not move out of overdrive. I stopped at an RV park and shut it off for the night. My 1995 Chevrolet Dam… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
732 satisfied customers
The AC light is on and battery light is flashing on an RV
The AC light is on and battery light is flashing on an RV Norcold fridge. W … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
2005 Monaco Diplomat 40 PAQ have a problem left forward
2005 Monaco Diplomat 40 PAQ have a problem left forward slide out will not retract unless you plush on the Side of the slide … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
I have a 2003 Duo-therm air conditioning system in my Monaco
I have a 2003 Duo-therm air conditioning system in my Monaco RV I have it turned off at the main switch. After using it earlier today. The rear unit sounds like it's trying to turn on (no air circulat… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
We are getting a code no co on our fridge the model number
We are getting a code no co on our fridge the model number is ***** we are leaving on a trip and this is our first trip the year of the rev is 2007 … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
My power step and awning stopped working after 175 mile trip
My power step and awning stopped working after 175 mile trip on I 40 from Little Rock to Marion Arkansas … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
Lights do not work in front 1/2 of trailer. Back works and
lights do not work in front 1/2 of trailer. Back works and outlets work … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
We need a diagram of how the parts in the fifth wheel jacks
We need a diagram of how the parts in the fifth wheel jacks fit together. We had to replace a pin inside the jack that was part of the gears but now are struggling to put all the pieces back together … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
Water works at the hose coming from the outside faucet. No
water works at the hose coming from the outside faucet. No water will flow into the system or the water tank. I can get water to any interior sink if I turn on the pump and use tank water, but I can n… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
I have a Dometic Fridge model RM 2401. The unit started
I have a Dometic Fridge model RM 2401. The unit started leaking amonia gas in the frerezing compartmet. How do I remove the remaining fluid from the unit so that I can repair where ever it is leaking … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,563 satisfied customers
AC is cooling fine but unit is vibrating whole camper. Freon
AC is cooling fine but unit is vibrating whole camper … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
13,661 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x