I bought a Winegard G2 Automatic Satellite antenna. I am having problems getting it to work with my RV. It will tune if

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Customer: I bought a Winegard G2 Automatic Satellite antenna. I am having problems getting it to work with my RV. It will tune if I connected the coax cable that came with the unit direct to my Directtv HR24 Receiver, but will not tune if connected to the outside SATELLITE RECEPTABLE. Once tuned, I can connect it and it will work. What can I do?
JA: What's the make/model/year of your RV?
Customer: 2018 Paaimino Columbus 283RD
JA: What is the model/year of your RV?
Customer: Palamino Columbus
JA: What year is your RV?
Customer: It is a 2018 model
JA: Are you fixing your RV yourself? What have you tried so far?
Customer: Yes. I am still ina troubleshooting mode, trying to determine the problem. Then I can fix it.
JA: Anything else you want the mechanic to know before I connect you?
Customer: What to do to fix the problem if he knows.
Answered by Pete in 9 mins 5 years ago
Auto Mechanic

51,870 satisfied customers

Specialities include: Auto Body Technician, Heavy Equipment Repairs, Heavy Duty Engine Repairs, Brake and Transmission Repairs

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

From what you have described here this sounds like a fault with the inline feed from the outside receptacle.I have seen cable connections disconnected or even damaged when these are built in some cases that will cause no line input feed when connected to the outside receptacle.It should be a simple plug and play when connected to this cable and should tune just the same.

Since this is a 2018 model this should still be under factory warranty.I would speak with the dealer to see if you can get this looked into and repaired at no charge to you under factory warranty.They should be able to diagnose and repair this for you at no charge.

I do suspect there is a fault with the inline feed from the outside receptacle.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

I took a coaxial cable and plugged it into the outside receptical and measured with an ohmmeter from connecter case to connector case to the inside receptacle, and from center connecter to center connecter, and got zero ohms both ways. That tells me the line from the outside to the inside connector is good. Do I need an amplifier to boost the signal to the outside satellite antenna?

Did you buy this system new and did you only get the antennae and cable with it or did you get the power inverter/inserter as well with it?

I bought the antenna brand new. It came with the power inserter and coaxial cable.

O.k.,does your model RV/Camper have more then one TV hookup?

It has three that I know of. One by the water controls, which is usually the primary, one in the baggage compartment for an additional TV if you want to add one for watching outside, and there is a prewired one on the roof somewhere for an roof antenna installation. I chose the carryout G2, so if I traded units, I would not lose my roof antenna.
Oh, it has another in th bedroom for that TV.

O.k. I suspect the issue is the way the splitting is done from the outside connection leading to these other tv connections.I know some model antennaes will not work properly when they connect to a split connection instead of the power inserter first.I suspect this is what is happening here and is why you have no connection or are unable to tune.

The outside connection is usually for a connection at a park or camp that has satellite feed in direct to your tv.

On the installation instructions for this model antennae it specifically says to use the cable provide to run from antennae to inserter as shown below:

NOTE A 25’ coaxial cable is
included with the antenna.
To ensure proper operation, use only
the included coaxial cable. Failure to
use the included coax cable or use of
the interior/exterior pre-wiring could
hinder proper operation.

Below is a pdf install document for this model here.


I suggest using the 25 foot lead in and run it into your rv/camper using existing wire inlet connections or a passage for the cable to enter into to then hook up to the inserter itself.Then connect that to the receiver for proper operation.

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time,this can be done at any time and you can still come back here and reply if needed.Your 5 star rating is appreciated

Thanks Pete

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