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gene, RV Mechanic
Category: RV
Satisfied Customers: 1100
Experience:  28 yrs exp in the industry
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I have a Norcold nx641. I have a new power board and optical

Customer Question

I have a Norcold nx641. I have a new power board and optical board. But the refrig won't turn on. Please help me.
JA: What's the make/model/year of your RV?
Customer: GMC motorhome 1977
JA: How many miles are on the car? Is it an automatic or a manual transmission?
Customer: 75,000, automatic
JA: What is the model of your '77 RV?
Customer: ela gonza
JA: Are you fixing your RV yourself? What have you tried so far?
Customer: yes I'm fixing
JA: Anything else you want the mechanic to know before I connect you?
Customer: checked all fuses replaced the power board
Submitted: 1 month ago.
Category: RV
Expert:  Randall replied 1 month ago.

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Expert:  Randall replied 1 month ago.

Do you have small digital multimeter so we can do some testing? About $20 or so at most hardware stores and easy to use. I can supply a manual and guide you in some tests to get to the root of the problem. I am understanding that the display won't come on the optical?

Expert:  Randall replied 1 month ago.

Were the part numbers of the new optical and board the same as the ones you took off?

Expert:  Randall replied 1 month ago.

J​ust following up to see if perhaps you missed my earlier responses to your question? Easy to do considering the volume of e-mail that most of us get every day! If you need me to resend it please let know. Thanks!