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Try this procedure below and it should work.If it does not apply to your model or does not work let me know.
The EL Calibration is as follows: -Press and hold "enter" on the interface box until "enter user menu" appears.-Press "select" to move the * next to yes, and then press "enter"-Press "select" 2 times until the * is next to "installation" then press "enter"-When asked for password, press "enter" 4 times-Press "select" until the * is next to "calibrate EL", and then press "enter" -Press “Select” to move the * to yes, then press ”enter”-It will then say “calibrate el in progress”-It will then say "on EL hard stop." Verify with customer If the satellite is still pointing straight up press "select" to move the * next to yes, and then press "enter" -It should say calibrate EL success. Once it does press "enter"-Press "select" until the * is next to "exit"-It should now say "power off: yes/no." Press "select" to move the * next to yes and then press "enter"-It may come up and say EL MOTOR HOME FAILURE again, if it does press enter and it will say STOWING
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