RV

Have RV questions? Ask an RV mechanic online.

Ask an Expert,
Get an Answer ASAP!

2002 Stratus motorhome, this season the freezer is cold but…

Customer Question
2002 Stratus motorhome, this...

2002 Stratus motorhome, this season the freezer is cold but the frig is not always cold enough, I wonder about the sensor that is held in place by a plastic clamp, sometimes when I play around with the sensor then the frig runs cold like it should.

Mechanic's Assistant: Which particular sensor are you asking about? And have any trouble codes been triggered?

I am an owner, so would not know about codes In the frig there is a row of aluminum vanes and there is a white sensor that comes through the back of the frig and is held in place by a while big clip over the vanes

Mechanic's Assistant: Are you fixing your Stratus yourself? What have you tried so far?

Just have a frig thermometer and frig is running near 0 but frig in about 50 today. Motorhome just came back from a rental to Burning Man, guys reported it was not cold in frig but very good in freezer.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Is there a fee for this connection

Mechanic's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the RV Mechanic. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

Let me think about it and thanks for your time

Submitted: 8 months ago.Category: RV
Show More
Show Less
Ask Your Own RV Question
Answered in 5 minutes by:
9/10/2017
RV Mechanic: peterpete190, Auto Technician replied 8 months ago
peterpete190
peterpete190, Auto Technician
Category: RV
Satisfied Customers: 32,130
Experience: Over 17 years diagnosing and repairing various model vehicles.
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

This does sound like a fault with the thermostat itself.This is part of the thermostat slide adjustment.It can fail and cause a false signal causing this issue here needing replaced.Since you are able to adjust it somewhat and it sometimes works this is usually the cause here.You will have to have this tested further to be sure that this is the cause needing replaced but it does sound to be the case here.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Ask Your Own RV Question
Customer reply replied 8 months ago
Did you understand the freezer is working perfectly, just the frig is having the problem, it all seems to depend on when the little white probe is moved from its place next to the aluminum vanes in the frig on the back wall. Does not seem to have a thermostat issue.
There is no slide thermostat in the frig, there is a button that moves the temp up and down with a series of lights from cold to coldest.
Customer reply replied 8 months ago
is the $26 in addition to the $32 and the $5?
RV Mechanic: peterpete190, Auto Technician replied 8 months ago

O.k.,thank you for that.I did understand the freezer is working.

The component you are moving is the temp sensor.It sounds like the temp sensor is sending a false signal needing replaced.It can fail causing the fault here.

The phone call is an additional fee unfortunately but we can continue here if you need to instead if you want.

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time,this can be done at any time and you can still come back here and reply if needed.Your 5 star rating is appreciated

Thanks Pete

Ask Your Own RV Question
Was this answer helpful?
Ask peterpete190 Your Own Question
peterpete190
peterpete190
peterpete190, Auto Technician
Category: RV
Satisfied Customers: 32,130
32,130 Satisfied Customers
Experience: Over 17 years diagnosing and repairing various model vehicles.

peterpete190 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Robert

Robert

RV Mechanic

12,591 satisfied customers

18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.

Randall

Randall

RVIA Certification

12,274 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Wayne

Wayne

RV Mechanic

874 satisfied customers

Work on several type of Rv engine, Trans, brakes

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

456 satisfied customers

16 years of experience

< Previous | Next >

Related RV Questions
I have a Citation Travel Trailer 2007 with two bump outs. It
Good evening. I have a Citation Travel Trailer 2007 with two bump outs. It seems I lost power to the bump outs when extending one of them Half way out. Could this be a fuse or circuit breaker somewher… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I don't have shore power for some reason. This is in a 2012
I don't have shore power for some reason. This is in a 2012 Thor Serrano … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I'm back again in regards to the the awning that won't
ok i'm back again in regards ***** ***** the awning that won't extend … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I have a 09 Aurora M-36FWS Class A ser# 5b4MP67G983428961.
sorry , it has a Lippert leveling system and slide. Ever since I bought the unit from a dealer, the leveling system and the slide has not worked right. And of course the dealer will not fix it. They have been a big pain in the butt when trying to get something done! They did put a touch pad new ( power gear #(###) ###-#### on it and it worked till I got back home and it worked a couple of times and put back in storage and it won't work. Nothing on it works. Got it out and brought home and tried to put jacks down and slide out, nothing. … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
The fair conditioner does not work when on generator, why.
The fair conditioner does not work when on generator, why … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
Have a dometic 3 way fridge in my lotus caravan. gas works
hi. have a dometic 3 way fridge in my lotus caravan. gas works fine. but when I try to run on 240v, it doesn't work. I have opened the door under the fridge and the motor there will try and start but … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
My atwood furnace keeps blowing fuses. 15 amp. 2011 cougar
replaced motor checked airflow and high temp switchs … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
I have a converter plug into a 120volt 20amp, the converter
I have a converter plug into a 120volt 20amp, the converter input is 6amp and the output is 40amp at 12volt, that will give me 480watt output at 12volt but I need the have 1200watts for all my lightin… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
Fleetwood expedition 2003. I tripped a circuit this morning
Yes,i tripped a circuit this morning and can't find how to reset it.all breakers are good,gfi on circuit has no power behind it. … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
I have an 2003 Fleetwood Flair. I need a control board for
Hello...I have an 2003 Fleetwood Flair. I need a control board for the leveling system. Can't find one. … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
I can't get city water flowing thru my taps on my 2004 regal
I can't get city water flowing thru my taps on my 2004 regal prowler … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
Im tring to locate the circuit breaker for the slide out.
Im tring to locate the circuit breaker for the slide out … read more
peterpete190
peterpete190
Auto Technician
32,130 satisfied customers
03 safari cheetah has no house power. the batteries are
03 safari cheetah has no house power. the batteries are charged. … read more
peterpete190
peterpete190
Auto Technician
32,130 satisfied customers
I have a 1999 tiffin allegro bus were is the relay panel
I have a 1999 tiffin allegro bus were is the relay panel located my Refrigerator stop working and were is the L P gas shut off valve for the Refrigerator located … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
12v account plug is not working, where is fuse? I found the
I found the converter one and verified fuses are working, could have overlooked something … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
Having a problem with my aqua-hot, it's leaking underneath
Having a problem with my aqua-hot, it's leaking underneath the exhaust. What do you suggest> … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
Refrigerator light will not go off and I replace door switch
refrigerator light will not go off and I replace door switch still stays on … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
12,274 satisfied customers
My 2005 Salem has 2 slides however I see only one slide
My 2005 Salem has 2 slides however I see only one slide control right inside the sliding glass door. How do I operate the bedroom slide? … read more
peterpete190
peterpete190
Auto Technician
32,130 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x