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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
Does it spark and try to light or not at all? And give me some time to respond as I am on another call here.
Good voltage in the battery? Plugged into shore power or not.
That sounds like either the board is bad or may have a bad connection. See the attached link for a copy of the Suburban Service Manual. Print this out so you have it. http://bryantrv.com/docs2/docs/hflamefurn04.pdf
The control board is on the rear of the water heater on the wall or ceiling of the compartment. Unplug it and plug it back in again. See it that corrects this. Too bad they didn't do the PDI service! Chew them out good! Maybe call the OEM and report this.
You are most welcome! Whooops! That was the link from another question. Be right back.....
If you have an Atwood Furnace that might help!
Did you get that link to the correct manual?
If the water heater is empty it will burn out the heating element quickly. Water in it now? If so, check the master switch on the outside down in the lower left hand corner. Be sure that is on.
Just checking back in to see if you were able to sort this out? If you need more, please get back to me later.