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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
Does this have a power winch? If so, I suspect that the battery(s) are dead. Unless mice might be an issue? What is the situation on this?
Just following up to see if perhaps you missed my earlier responses to your question? Easy to do considering the volume of e-mail that most of us get every day! If you need me to resend it please let know. Thanks!
Great! Thanks for getting back to me and glad it was something simple.