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Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 11909
Experience:  RVDA/RVIA Master Certified Technician with many years experience.
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I have an RPod 179 it was 1 yr Old in April I've only used

Customer Question

I have an RPod 179 it was 1 yr Old in April I've only used it 3 times the air conditioner will not function . The fan works but the compressor will not come on . The thermostat will not come up above 32 degrees. Could the thermostat be the problem ? Jim Marston
JA: Have you checked the Freon level?
Customer: No I have not , the air con has been working fine and just stopped suddenly
JA: What is the model/year of your RV?
Customer: It is a 2017 rpod 179
JA: Are you fixing your RV yourself? What have you tried so far?
Customer: Yes , I just found the problem yesterday the temp control will not let you raise the setting above 32 degrees
JA: Anything else you want the mechanic to know before I connect you?
Customer: No thanks
Submitted: 1 month ago.
Category: RV
Expert:  Randall replied 1 month ago.

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Expert:  Randall replied 1 month ago.

Is this a Dometic Single Zone thermostat?

Customer: replied 1 month ago.
it is
Customer: replied 1 month ago.
No .
Expert:  Randall replied 1 month ago.

Any chance this is set on the wrong temp scale? Double check that. If you don't have the User's Guide let me know.

Customer: replied 1 month ago.
Are You still there ?
Customer: replied 1 month ago.
No the thermostat will not come above 32 degrees . I have tried several times to raise the temp setting to 72 . It stays on 32 degrees
Customer: replied 1 month ago.
Are You still there?
Expert:  Randall replied 1 month ago.

Yes.

Expert:  Randall replied 1 month ago.

Do you have the User's Guide?

Customer: replied 1 month ago.
I'm looking for it now
Expert:  Randall replied 1 month ago.

See the attached link for a copy of that. Check the section on setting the temp scale. You may have this on the wrong one. If not, the temp sensor is defective. http://www.primetimerv.com/download/ComponentManuals/Thermostat-SingleZoneDigital-Dometic-OperatingInstructions.pdf

Customer: replied 1 month ago.
it's an installation manual, is there a reset button that could be needing to be reset
Expert:  Randall replied 1 month ago.

No. It has to do with choosing which temp scale you want to use.

Expert:  Randall replied 1 month ago.

See page 6

Expert:  Randall replied 1 month ago.

I have to step away from here for about 30 minutes.

Customer: replied 1 month ago.
OK
Expert:  Randall replied 1 month ago.

I'm back........did you check the temp selection?