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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
Make and model of your fridge? Are you plugged into shore power or not?
I can get you an answer once I get you the manual.
I help more than one person at a time here. I will see that you get a solution here. We offer a 100% guarantee so you are never at risk of not getting a good solution.
You will need a small digital multimeter fo some testing. About $20 or so at most hardware stores. I will get you a Service Manual and you let me know when you are ready to check some things. I am here every day.
Get back to me whenever it is good for you. I am here from 5 a.m. to 10 p.m. California time every day.
No problem. Or you can call me when it is good for you.
Did you print out that manual I sent you? That and have the cover off the control board. Small flatblade screwdriver in the slot on the side and gently pry towards the center of the cover and it will pop off. Then we can test.
Looks like I didn't get it to you! Sorry about that. Give me about 15 minutes and I will ship it out on here.
See the attached link. http://www.nancyemmert.com/region6/Resources/NewDometicRefrigeratorManual.pdf
O.K.....check to see if you have at least 12 VDC to the junction block at the rear of the fridge.
Call me about how this cools!