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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
Can you get to the generator or shore cord?
If you can come up with an outside fair sized 12 VDC battery so you can start the generator you should be able to get the batteries to charge back up. At least if they didn't freeze from being discharged. Then they are going to be toast. What is that situation?
Just following up to see if perhaps you missed my earlier responses to your question? Easy to do considering the volume of e-mail that most of us get every day! If you need me to resend it please let know. Thanks!