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I have unit with 3 penguin heat pump/ac 15000 units.

Customer Question
Thermostat would not recognize heat...
I have unit with 3 penguin heat pump/ac 15000 units. Thermostat would not recognize heat pump on 2 units. I reset thermostat and now it only recognizes unit 3. How do I fix this
Submitted: 6 months ago.Category: RV
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Answered in 5 minutes by:
8/5/2017
RV Mechanic: Randall, RVIA Certification replied 6 months ago
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 12,522
Experience: RVDA/RVIA Master Certified Technician with many years experience.
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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

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RV Mechanic: Randall, RVIA Certification replied 6 months ago

D​id you change the dip switch settings on any of these? And which thermostat do you have?

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Customer reply replied 6 months ago
No change in dip switches. 5 button thermostat
RV Mechanic: Randall, RVIA Certification replied 6 months ago

I would suspect that without any changes in the dip switches that the thermostat is going bad and needs to be replaced. That one is still available. Shop around as the price varies.

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RV Mechanic: Randall, RVIA Certification replied 6 months ago

I​ can give you a call as soon as Customer Service clears your payment for the phone chat.

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RV Mechanic: Randall, RVIA Certification replied 6 months ago

I never have heard that your payment for phone service cleared. Did you change your mind about that?

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Randall
Randall
Randall, RVIA Certification
Category: RV
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