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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
What is the make and model of your unit? Do you have a small digital multimeter for some testing? That would be the quickest way to track down the problem. About $20 or so and easy to use. I can direct you in the tests. All follow ups are included in our fee. No time limit.
Just following up here on your question. I am wondering if you perhaps missed my earlier response or did you get this resolved? Easy to do with the large amount of e-mail most of us get these days! If you need me to resend i