How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randall Your Own Question
Randall, RVIA Certification
Category: RV
Satisfied Customers: 11925
Experience:  RVDA/RVIA Master Certified Technician with many years experience.
Type Your RV Question Here...
Randall is online now
A new question is answered every 9 seconds

The ac unit is not cooling very well. the unit was replaced

Customer Question

The ac unit is not cooling very well. the unit was replaced in 2010 and I have never been satisfied with it so I'm seeing about replacing it
JA: Have you checked the Freon level?
Customer: no, but I was told that it is a closed system and freon is not added to this one. Its a dometic 475915.301c0
JA: What is the model of your '10 RV?
Customer: Its a cougar 25 foot fifth wheel rear kitchen
JA: Are you fixing your Cougar yourself? What have you tried so far?
Customer: cleaned filters and tried various temp settings from the remote
JA: Anything else you want the mechanic to know before I connect you?
Customer: no I already did that but got disconnected.
Submitted: 2 months ago.
Category: RV
Expert:  Randall replied 2 months ago.

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Expert:  Randall replied 2 months ago.

A​re you interested in getting a larger output unit?

Customer: replied 2 months ago.
Expert:  Randall replied 2 months ago.

S​ee the attached link for the replacement for this model. It is still a 13.5K unit. You can go to a 15K unit which is about the same, but more money. You may be able to see your old one and get some money back from that. Used A/C units are easy to sell, especially this time of year.

Customer: replied 2 months ago.
Does it come with a new control unit?
Expert:  Randall replied 2 months ago.

A 15K unit is about $200 more in a BriskAir II model and then on either one you have to upgrade the thermostat as well.

Customer: replied 2 months ago.
Ok. I will give it a try. Thanks
Expert:  Randall replied 2 months ago.

You would want one that comes equipped for a Dometic Single Zone thermostat. And you are most welcome! Please tell your friends about our service here at Just Answer. And I would appreciate you taking the time to enter in a Star Rating as that is the only way I get credit for the time spent assisting you on this question. Thanks!