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2006 mercedes sprinter motorhome engine runs fine we were

Customer Question
driving fine now we have...
2006 mercedes sprinter motorhome engine runs fine we were driving fine now we have no forward reverse nothing
JA: How many miles are on the car? Is it an automatic or a manual transmission?
Customer: its auito 72000 miles
JA: Are you fixing your Sprinter yourself? What have you tried so far?
Customer: we are stuck on the highway presently
JA: Anything else you want the mechanic to know before I connect you?
Customer: a quick fix if possible its almost like its in limp mode
Submitted: 4 months ago.Category: RV
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 46 minutes by:
7/30/2017
RV Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 4 months ago
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: RV
Satisfied Customers: 4,275
Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic Vehicles
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Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

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Customer reply replied 4 months ago
we checked added a liter of ATF just in case it was low but still nothing other than that we are stuck
RV Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 4 months ago

Since you are on side of the road lets try resetting if it is in limp mode & we go from there

Master reset Procedure

1- Disconnect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

2- Hold cables Together for 60 secs ,then let go

3- Wait 30 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

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Customer reply replied 4 months ago
nothing changed
Customer reply replied 4 months ago
same nothing changed
RV Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 4 months ago

okay , unfortunately not much we can do with out having it scanned

the fact fluid is not low ,that leaves ,TCM module or electrical failuer?

I m sorry not what you want to hear ?

It will need to be scanned with Mercedes star scanner or equivalent to be accurate and pull up troubleshoot to why

losing it suddenly not gradulay ,most likley electrical or module issue than internal failure but testing is needed to be accurate

I m sorry ,tcm module is a common failure

Please let me know if you need anything else on it

Thank You

Chad Farhat

ASE Certified Technician

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Ask Chad Farhat Your Own Question
Chad Farhat
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: RV
Satisfied Customers: 4,275
4,275 Satisfied Customers
Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic Vehicles

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