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2006 mercedes sprinter motorhome engine runs fine we were…

Customer Question
2006 mercedes sprinter motorhome...

2006 mercedes sprinter motorhome engine runs fine we were driving fine now we have no forward reverse nothing

Mechanic's Assistant: How many miles are on the car? Is it an automatic or a manual transmission?

Its auito 72000 miles

Mechanic's Assistant: Are you fixing your Sprinter yourself? What have you tried so far?

We are stuck on the highway presently

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

A quick fix if possible its almost like its in limp mode

Submitted: 11 months ago.Category: RV
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 46 minutes by:
7/30/2017
RV Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: RV
Satisfied Customers: 5,632
Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic Vehicles
Verified

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

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Customer reply replied 11 months ago
we checked added a liter of ATF just in case it was low but still nothing other than that we are stuck
RV Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

Since you are on side of the road lets try resetting if it is in limp mode & we go from there

Master reset Procedure

1- Disconnect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

2- Hold cables Together for 60 secs ,then let go

3- Wait 30 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

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Customer reply replied 11 months ago
nothing changed
Customer reply replied 11 months ago
same nothing changed
RV Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

okay , unfortunately not much we can do with out having it scanned

the fact fluid is not low ,that leaves ,TCM module or electrical failuer?

I m sorry not what you want to hear ?

It will need to be scanned with Mercedes star scanner or equivalent to be accurate and pull up troubleshoot to why

losing it suddenly not gradulay ,most likley electrical or module issue than internal failure but testing is needed to be accurate

I m sorry ,tcm module is a common failure

Please let me know if you need anything else on it

Thank You

Chad Farhat

ASE Certified Technician

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Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: RV
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Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic Vehicles

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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