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Make sure any brake on this model is set as well.If this is all o.k. this can be due to an electrical fault with the switch or control unit that controls this slide at fault.Since this is a 2017 model this should be covered by and repaired under warranty at no charge to you by a dealer and it may have to go to a dealer to have it repaired.In some cases if close enough a dealer may be able to send out a technician to inspect and repair it where you are at now.
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