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gene
gene, RV Mechanic
Category: RV
Satisfied Customers: 1100
Experience:  28 yrs exp in the industry
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The refrigerator, the bottom is not cooling but the freezer

Customer Question

The refrigerator, the bottom is not cooling but the freezer seems to be working fine.
JA: What's the make/model/year of your RV?
Customer: 2016 Coachmen Leprechaun
JA: What is the model of your '16 RV?
Customer: 319 DS
JA: Are you fixing your RV yourself? What have you tried so far?
Customer: I haven't tried anything at this time, this is our first Motorhome. We have had three 5th wheels in the past. All with dometic and no problems.
JA: Besides this, what condition is the car in?
Customer: Great has 10,000 miles plus.
JA: Anything else you want the mechanic to know before I connect you?
Customer: Not at this time.
Submitted: 2 months ago.
Category: RV
Expert:  Randall replied 2 months ago.

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Expert:  Randall replied 2 months ago.

Is the fridge level? Does it perform the same on AC mode as LP mode? And may I have the make and model of this fridge? Always helps to know what we are working with here. Get back to me with this and I can help you sort this out. All follow ups are included in our fee. I am going to be taking about 20 minutes off for lunch.

Expert:  Randall replied 2 months ago.

Just wondering if perhaps you might have missed my earlier responses to your question?