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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
Do you have a small digital multimeter? That would be the quickest way to track down the problem here. About $20 or so at most hardware stores and easy to use. I can direct you in some testing.
Just following up here on your question. I am wondering if you perhaps missed my earlier response or did you get this resolved? Easy to do with the large amount of e-mail most of us get these days! If you need me to resend it, please let me know. Thanks