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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
It will be a lot easier to check this out and find the problem if you have a small digital multimeter. About $20 or so and available at most hardware stores and easy to use. You might start by checking to be sure that the breakers are all flipped off and back on to insure that the converter is powered up. If that got turned off and the battery is totally drained that would explain this. We can test all that with a meter. All follow ups are included in our fee. No time limit. I will be around all weekend.
Just checking back to see if perhaps you missed my earlier responses to your question? Not hard to do considering the volume of e-mail that most of us get every day! If you need me to resend this please let me know. Thanks!