RV

Have RV questions? Ask an RV mechanic online.

Connect one-on-one with {0} who will answer your question

This answer was rated:

We have a norcold frig in Rv and it's not cooling. Model…

We have a norcold...

We have a norcold frig in Rv and it's not cooling. Model 1210IM

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just purchased camper recently

Mechanic's Assistant: Do you plan on doing the work yourself?

If possible

Mechanic's Assistant: Anything else we should know to help you best?

Rv sales person told us likely the computer board

Show More
Show Less
Ask Your Own RV Question
Answered in 5 minutes by:
5/29/2017
RV Mechanic: Randall, RVIA Certification replied 5 years ago
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 28,711
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

I​t is almost never the control board. We can do some testing to track down the problem if you have a small digital multimeter. About $20 or so at most hardware stores and easy to use. I can direct you in some testing. One thing you can check is to open up the outside inspection cover and check for any yellowish debris or residue around the base of the burner area. That would indicate a cooling unit failure. And if you can get back to me with some additional information that would help. Is the fridge coming on and just not cooling or not coming on at all?

Ask Your Own RV Question
Customer reply replied 5 years ago
coming on not cooling keeping inside temp around 78Still there Randall
RV Mechanic: Randall, RVIA Certification replied 5 years ago

Yes. Was on another question. Did you check around the burner area?

Ask Your Own RV Question
Customer reply replied 5 years ago
Service tech at Rv dealer said there was electricity going to computer but not going out
RV Mechanic: Randall, RVIA Certification replied 5 years ago

On the AC circuit? The fuse may be blown or the AC element may be bad. Does it cool on LP mode or not? I am adding a link for the Norcold Service Manual for you. Print this out. Good stuff and shows how to test these features. http://bryantrv.com/docs2/docs/ncold1210.pdf

If you have a meter we can test this and find out.

Ask Your Own RV Question
Customer reply replied 5 years ago
I don't have a meter
RV Mechanic: Randall, RVIA Certification replied 5 years ago

About $20 or so at your local hardware and easy to use........I can direct you in the testing.

Ask Your Own RV Question
Customer reply replied 5 years ago
No does not cool on lolLP mode no does not coolwhere is your Rv shop located I see you are mobile tech
RV Mechanic: Randall, RVIA Certification replied 5 years ago

Northern California near the Oregon border.........

Ask Your Own RV Question
Customer reply replied 5 years ago
Ok in Missouri
RV Mechanic: Randall, RVIA Certification replied 5 years ago

A​ bit far for a mobile call.

Ask Your Own RV Question
Customer reply replied 5 years ago
The tech at Rv dealership did a lot of testing. Can a control board be purchased directly from norcold or do I have to go through authorized dealer.could not afford your mileage charge. Ha
RV Mechanic: Randall, RVIA Certification replied 5 years ago

You can get one online. I would get one made by Dinosaur Electronics. Made in the U.S. and superior to the OEM boards made in China.

Ask Your Own RV Question
Customer reply replied 5 years ago
if I can purchase from norcold what will they need other than model and serial numbersOk so Dino has a web page
RV Mechanic: Randall, RVIA Certification replied 5 years ago

Yes and I am attaching it to this. You will need to know the part number of your board. Six digits beginning with a "6" along one edge. http://www.dinosaurelectronics.com/Nor_boards.htm

Ask Your Own RV Question
Customer reply replied 5 years ago
Ok thanks for all of your help
RV Mechanic: Randall, RVIA Certification replied 5 years ago

Y​ou are most welcome! Please take the time to enter in a Star Rating as that is the only way I get credit from the site for the time spent assisting you.

Ask Your Own RV Question
Customer reply replied 5 years ago
Ok
RV Mechanic: Randall, RVIA Certification replied 5 years ago

Thanks! Get back to me later if you need more........

Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 28,711
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified
Randall and 87 other RV Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a rv mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Randall Your Own Question
Randall
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 28,711
28,711 Satisfied Customers
Experience: RVDA/RVIA Master Certified Technician with many years experience.

Randall is online now

Related RV Questions
Flashes six times, 2009, it is a trailer, don't know
flashes six times JA: What's the year and model of your RV? Customer: 2009 JA: What's the approximate mileage on your RV? Customer: it is a trailer JA: Is there anything else the RV Mechanic should kn… read more
James Davy
James Davy
Trade School
1,072 satisfied customers
OUR NORCOLD 1210 WORKS FOR ABOUT A WEEK AND THEN IT RUNS
OUR NORCOLD 1210 WORKS FOR ABOUT A WEEK AND THEN IT RUNS ABOUT 48 DEGREEGS. I HAVE REPLACED THE COMPUTER BOARD AND CHECKED THE FANS ON THE OUTSIDE. I HAVE ADDED A FAN TO THE FINS IN THE INSIDE OF THE … read more
Chris (aka-Moose)
Chris (aka-Moose)
RV Mechanic
2,418 satisfied customers
I've replaced both the mother board and the heating element
I've replaced both the mother board and the heating element .at same time…and frig still default to gas when turned on … read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
23,141 satisfied customers
Frig works fine sitting in the yard, while traveling the
frig works fine sitting in the yard, while traveling the temp constantly rises in the frig, when you stop it will cool back down … read more
KevinS121
KevinS121
Some college
2,698 satisfied customers
Does not cool or freeze after replacing g the 15 amp fuse
Does not cool or freeze after replacing g the 15 amp fuse located behind the norcold control panel … read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
23,141 satisfied customers
Our Norcold rv refrigerator serial #NR00JE6 Model 2118 stops
Our Norcold rv refrigerator serial #NR00JE6 Model 2118 stops running at times or gets to 60. We had in for service a couple times & had new control board put in - still didn't run right. Just recently… read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
23,141 satisfied customers
Not gettin AC power to frig. Everything else in camper is
Not gettin AC power to frig. Everything else in camper is getting AC. No beakers are bad, no bad fuse. … read more
James Davy
James Davy
Trade School
1,072 satisfied customers
Norcold not cooling. Evaporator fans not working. 8 amp fuse
Norcold not cooling. Evaporator fans not working. Blown 8 amp fuse on board replaced. Blown I believe from fans since smoke alarm went off in RV. Yesterday outside temp 85 and inside 78. Evaporator te… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
28,711 satisfied customers
I'm getting L 1 op code. Norcold, probably 6 yrs old. I
I plugged into ac last night to leave tomorrow, went out this morning washed RV and then went in, it was cold but then started to beep and display code … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
28,711 satisfied customers
We have a norcold frig in our 2011 RV. It is model N821L. We
we have a norcold frig in our 2011 RV. It is model N821L. We have recently purchased this RV and left the operating instructions at home (our bad). We can't get the frig to start up. I can't remember … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
28,711 satisfied customers
I have a Norcold unit, it will cool just fine on propane
I have a Norcold unit, it will cool just fine on propane however will not cool on electric. The freezer works just fine either way...it's a model #2118SS … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
28,711 satisfied customers
I have a 2018 keystone rv - hideout lhs. i just purchased
i have a 2018 keystone rv - hideout lhs. i just purchased this rv brand new, and the refrigerator does not cool. I can hear no fan motor coming on.The electrical outlet I tested, and it has power. The… read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
23,141 satisfied customers
I just purchased a Shasta Camper with a Dometic frig in it.
I just purchased a Shasta Camper with a Dometic frig in it. It is very slow to cool down and doesn't get cold. … read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
23,141 satisfied customers
Model is DMR 702LB--Temperature range in is erratic. Problem
Model is DMR 702LB--Temperature range in reefer is erratic. Problem began when new actually, but has become dramatically worse lately. While on either electric or propane, temp in refrigerator compart… read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
23,141 satisfied customers
I have a Norcold 9162 RV Frig. It was opperating but the 12V
I have a Norcold 9162 RV Frig. It was opperating but the 12V battery system ran out. It cools with electric just fine, but does not cool down the bottom section with LP gas. is there a reset bottom on… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
28,711 satisfied customers
have a norcold refrigerator in our rv we have had the heat
have a norcold refrigerator in our rv we have had the heat sensor replaced which was on recall now all of a sudden refrig control reads L1 op frig does not work we tried to plug it in on ac current bu… read more
Michael Reush
Michael Reush
Master Technician
High School or GED
3,175 satisfied customers
norcold frig..front panel in camper, no start on ether 110 volt or gas
norcold frig. model N811RT Serial (NNN) NNN-NNNN getting 5 flashes of green light on front panel in camper, no start on ether 110 volt or gas… read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
23,141 satisfied customers
Eurovan: winnebago camper with a norcold frig..last trip
We have a Eurovan/Winnebago "camper" with a norcold frig. This last trip the unit quit being cold. I say it that way because the burner unit was still going. (I could feel some heat from the exhaust a… read more
technotony
technotony
Vocational, Technical or Trade School
212 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Randall

Randall

RVIA Certification

28,711 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

2,418 satisfied customers

24 years of experience diagnosing & repairing

Wayne

Wayne

RV Mechanic

2,163 satisfied customers

Work on several type of Rv engine, Trans, brakes

D. Wood

D. Wood

RV Parts Store Owner

205 satisfied customers

Slide Out, Jack & Hitch Specialist

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x