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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
Are you using it on LP mode when travelling or DC mode? When you say "forever" to reach temp......how long actually?
And do you have the User's Manual for this or not? I can supply that at no extra cost if you don't. Get back to me with the information I asked about in my first response and I can help you sort this out. All follow ups are included in our fee.
That could be several things and I would start by checking the thermistor. That is what controls the temps or it can be the control board isn't reacting to the thermistor properly. Do you have a small digital multimeter for some testing? That would be the quickest way to track this down. I can direct you in this.
All follow ups here are included in our fee and fully expected.......