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gene
gene, RV Mechanic
Category: RV
Satisfied Customers: 1100
Experience:  28 yrs exp in the industry
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My Dometic refridgerator quit working on electric so we

Customer Question

My Dometic refridgerator quit working on electric so we changed it to gas, worked fine.
JA: Has the vehicle turned into a gas hog? And how does it start -- same as usual?
Customer: we were gone for a monthafter 2 weeks it didnt cool on gas or electric. Had to go buy a small refridgerator toget by till we got home. Checked the fuses,they were ok. hooked it back up worked for a while on electric, then quit. Switched to gas, would not even cool on gas.
JA: What is the model/year of your RV?
Customer: its a 2012 Cougar fifth wheel. Model# ***** LBX serial # 11395871
JA: Are you fixing your Cougar yourself? What have you tried so far?
Customer: check fuses,checked electrical,and checked gas all checks fine
JA: Anything else you want the mechanic to know before I connect you?
Customer: it was just intermitant problem.
Submitted: 9 months ago.
Category: RV
Expert:  Kelly replied 9 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.

When operating on gas, was the flame staying lit, even though it was not cooling?

Customer: replied 9 months ago.
No it didn't do anythong
Expert:  Kelly replied 9 months ago.

So it would not even light?

Customer: replied 9 months ago.
No it didn't click like it was trying to light. And wouldn't do anything on electric. Is there a recall?
Expert:  Kelly replied 9 months ago.

Are you sure it is a DM series and not the RM series (first two of the model number)?

Customer: replied 9 months ago.
I thought it was DM
Expert:  Kelly replied 9 months ago.

Okay, if that is the case, there are no active recalls. So, it will light and work intermittently?

Customer: replied 9 months ago.
Sometimes if you unplug the Rv and move it, it would start working but after awhile it would get warm again. And wouldnot work on gas either.
Expert:  Kelly replied 9 months ago.

It is a problem with the cooling unit. Have you ever had it running for an extended period when it was unlevel?

Customer: replied 9 months ago.
No we always level our rv. I know that can be a problem. But we always make sure it's level. To me it seems like an electrical problem . I don't know if there is a relay or ristor that could be the problem.
Expert:  Kelly replied 9 months ago.

On gas, there is no electrical involved.

Customer: replied 9 months ago.
I guess I'll just have to take it to an Rv dealer.
Expert:  Kelly replied 9 months ago.

I understand, thank you.

Customer: replied 9 months ago.
Thank you for trying to help.
Expert:  Kelly replied 9 months ago.

Sorry it was not an easy fix.