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My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
The first thing that needs done here is to have the fault codes checked/read out to see what codes are set with this fault here.Once this has been done any codes set will need diagnosed to help locate and repair this fault.This can be an issue with the transmission mode switch or valve body or a shift solenoid and having the codes checked as well as the transmission tested further will help locate the fault.Having the codes checked first is the first step here.
If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.