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gene, RV Mechanic
Category: RV
Satisfied Customers: 1100
Experience:  28 yrs exp in the industry
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We have a brand new eTrek, and having major issues charging

Customer Question

We have a brand new eTrek, and having major issues charging the batteries. The solar panel and batteries are not keeping a charge. We have tried everything that we were taught - running the engine, driving it, etc. But the lithium batteries are not charging. It's been sitting (in the sun) for ~2 weeks, and we are surprised that the solar panels didn't provide power, too.
Submitted: 11 months ago.
Category: RV
Expert:  Randall replied 11 months ago.

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Expert:  Randall replied 11 months ago.

Do you have a small digital multimeter for some testing? About $20 or so at most hardware stores and easy to use. I can direct you in some testing to see what is happening. Make and model of your solar charger would help and make and number off your batteries so I know what you have there.

Expert:  Randall replied 11 months ago.

Since I never heard back from you, I am thinking you were able to resolve this issue, but it not, please get back to me and I can assist you in tracking down the problem.