RV

Have RV Questions? Ask an RV Mechanic Online.

Ask an Expert,
Get an Answer ASAP!

RV

I have two Dometic roof airs model # 610115.411 and

Customer Question
610115.311. they will not come...
I have two Dometic roof airs model # 610115.411 and 610115.311. they will not come on by the thermostat I have power to the junction box but no power to the thermostat . any thoughts
Submitted: 1 year ago.Category: RV
Show More
Show Less
Ask Your Own RV Question
Answered in 5 hours by:
10/23/2016
RV Mechanic: Randall, RVIA Certification replied 1 year ago
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 12,374
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 1 year ago

Which thermostat do you have? What have you checked thus far and do you have a small digital multimeter for some testing? About $20 or so at most hardware stores and easy to use. I can direct you in this and we an sort this out. All follow ups are included in our fee.

Ask Your Own RV Question
Customer reply replied 1 year ago
I have a meter, have the analog stats that came with the coach. they have the flat gray cable that plugs into the back of the stat.i have check the breaker on both units at the junction box.
RV Mechanic: Randall, RVIA Certification replied 1 year ago

White covers that snap on and off? Or gray cover?

Ask Your Own RV Question
Customer reply replied 1 year ago
Gray
RV Mechanic: Randall, RVIA Certification replied 1 year ago

Are these in a motorhome or a park model?

Ask Your Own RV Question
Customer reply replied 1 year ago
Motorhome, 1992 Foretravel grand villa.
RV Mechanic: Randall, RVIA Certification replied 1 year ago

Did you check the main fuse in your load center and it may be labeled "furnace" as that is how most of these got power to the thermostat and control board? And if that checks out, which make and model furnace(s) do you have? I can tell you that these controls are obsolete and if you have to replace that thermostat, it will be an upgrade to the whole system.

Ask Your Own RV Question
Customer reply replied 1 year ago
My furnaces are propane and are separate from the a/c. I can not figure out how the stats are powered, is there a main board in the unit that I can check for a fuse?and if so is it on the roof under the shroud?
RV Mechanic: Randall, RVIA Certification replied 1 year ago

The furnaces are controlled from those thermostats are they not? And those should have a fuse on the control board and that would be on the roof under the shroud.

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 1 year ago

The power for these comes though the furnace circuit on most all installations. That was my reason for asking about which brands you have.

Ask Your Own RV Question
Customer reply replied 1 year ago
Well here is the kicker I have separate stats for the furnace.
Customer reply replied 1 year ago
They are 12 volt
RV Mechanic: Randall, RVIA Certification replied 1 year ago

Do you have a fuse marked for "A/C" in the load center? If not, I really don't know how they would have wired up the power for these. And yes, they are 12 VDC powered.

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 1 year ago

If you take one of these off the wall...........what, if any wiring comes into the thermostat except the ribbon wire? And I would try unplugging both ends just to see if the connections were the problem.

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 1 year ago

Take a look at this thermostat in this link and blog posting and tell me if this is the one you have. http://www.rv.net/forum/index.cfm/fuseaction/thread/tid/20620892/print/true.cfm

Ask Your Own RV Question
Customer reply replied 1 year ago
I have taken both off the wall and plugged in and out a couple of times with same results. It really has me stumped.
RV Mechanic: Randall, RVIA Certification replied 1 year ago

Or look at this installation instruction for these A/Cs and tell me if the thermostat shown is the one you have? If you can pull the cover off and give me the part numbe that would help. http://www.bdub.net/manuals/DuoTherm_Penguin_610115_Install-Operation.pdf

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 1 year ago

Did you unplug the cables at the A/C end and try that?

Ask Your Own RV Question
Customer reply replied 1 year ago
Those are the thermostat I have .
RV Mechanic: Randall, RVIA Certification replied 1 year ago

The first link photo or the second?

Ask Your Own RV Question
Customer reply replied 1 year ago
First
RV Mechanic: Randall, RVIA Certification replied 1 year ago

Scroll down and look at the photo of the one with the cover off. Do you have red and blue wiring at the lower right hand corner as shown?

Ask Your Own RV Question
Customer reply replied 1 year ago
My bad I did not look closely that is not the one, mine does not have gas on the cover these have heat strips.
RV Mechanic: Randall, RVIA Certification replied 1 year ago

But, with the cover off do they still have the red and blue leads at the lower right hand corner?

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 1 year ago

And what is the part number on them up at the top left hand corner?

Ask Your Own RV Question
Customer reply replied 1 year ago
No wires
RV Mechanic: Randall, RVIA Certification replied 1 year ago

No red and black there incoming? Any wiring at all coming into these except the ribbon wiring?

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 1 year ago

And what is the part number?

Ask Your Own RV Question
Customer reply replied 1 year ago
5054a
Customer reply replied 1 year ago
Oops no a
RV Mechanic: Randall, RVIA Certification replied 1 year ago

That isn't the Dometic number.......it should start with "310" and some additional numbers.

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 1 year ago

The one in that photo was "3105356.004" and it should be similar.

Ask Your Own RV Question
Customer reply replied 1 year ago
Hold on wrong #try this310 1625
RV Mechanic: Randall, RVIA Certification replied 1 year ago

I will see what I can find, but IF there are no other incoming wires except the ribbon cable, then these get their 12 VAC power from the A/C end. That would be where you need to check. They may even have a small transformer like some of the older Coleman units have.

Ask Your Own RV Question
Customer reply replied 1 year ago
K thanks let me know
RV Mechanic: Randall, RVIA Certification replied 1 year ago

I am adding a link to the upgrade kit if that ends up being what you need here. Not cheap! https://www.amazon.com/Dometic-Conditioner-Thermostat-3101***-***-****625-014/dp/B00BDEQUMO

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 1 year ago
Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 1 year ago

Let me know what you find at the A/C side. I might be able to get more information from Dometic Technical on Monday when I get into my shop.

Ask Your Own RV Question
Customer reply replied 1 year ago
Copy that, thanks
RV Mechanic: Randall, RVIA Certification replied 1 year ago

See the attached parts list and part numbers for those older A/C controls. http://beamalarm.com/foretravel-links/PDF/dometic_penguin_manual.pdf

Ask Your Own RV Question
Customer reply replied 1 year ago
Hi have you heard anything from Dometic
RV Mechanic: Randall, RVIA Certification replied 1 year ago

Not yet............sometimes it takes them a few days to get back to you. I might try them again in the morning and see if they have an answer.

Ask Your Own RV Question
Ask Randall Your Own Question
Randall
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 12,374
12,374 Satisfied Customers
Experience: RVDA/RVIA Master Certified Technician with many years experience.

Randall is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Robert

Robert

RV Mechanic

12,591 satisfied customers

18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.

Randall

Randall

RVIA Certification

12,374 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Wayne

Wayne

RV Mechanic

874 satisfied customers

Work on several type of Rv engine, Trans, brakes

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

456 satisfied customers

16 years of experience

< Previous | Next >

Related RV Questions
I have a 2010 heartland travel trailer. Just put in the new
I have a 2010 heartland travel trailer. Just put in the new girard water heater gswh-2. When i turn on the heater button in the bathroom the red button comes on an the furnace kicks on for a second th… read more
Chris (aka-Moose)
Chris (aka-Moose)
RV Mechanic
Vocational, Technical or Trade School
456 satisfied customers
Dometic RV Frig N641R-been in RV for a few years, never or
Dometic RV Frig N641R-been in RV for a few years, never or almost never used. Looks brand new. Getting codes which say that the DC voltage is too low. Checked battery-that is OK. What next? … read more
Randall
Randall
RVIA Certification
12,374 satisfied customers
I have a 2018 and the remote is not working...only opens
I have a 2018 and the remote is not working...only opens awning and turns awning light on...the stabilizer and slide do not work from the remote...thanks Wayne … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Need to know how to start the furnace in a 1989 Winnebago
need to know how to start the furnace in a 1989 Winnebago motorhome … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
I have a 2002 Bounder with a large 4 door Norcold
I have a 2002 Bounder with a large 4 door Norcold refrigerator. The fridge gets cold on AC but on LP, only the freezer works. The lower half is not cooled. What's going on? … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
I have a motor home with two slides one came out with no
I have a motor home with two slides one came out with no trouble the other did not move or even make a sound … read more
Chris (aka-Moose)
Chris (aka-Moose)
RV Mechanic
Vocational, Technical or Trade School
456 satisfied customers
I need a shroud for my Dometic Duo-Therm air conditioner. I
I need a shroud for my Dometic Duo-Therm air conditioner. I can't find a part number. Model 630516.321 … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
The red light that states DO NOT MOVE COACH IS BLINKING..
The red light that states DO NOT MOVE COACH IS BLINKING.. Panel station jacks are down when there not and Rv does not start … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
Black water cable broke at valve how can I empty tank. Black
black water cable broke at valve how can I empty tank … read more
Randall
Randall
RVIA Certification
12,374 satisfied customers
Where is the ip tank on a 2006 damonrv. Daybreaker 2006
where is the ip tank on a 2006 damonrv JA: What's the make/model/year of your RV? Customer: daybreaker 2006 2772 JA: What is the model of your '06 RV? Customer: 2772 JA: Are you fixing your RV yoursel… read more
Wayne
Wayne
RV Mechanic
Vocational, Technical or Trade Scho
874 satisfied customers
The coach battery disconnect switch will not stay turned on
the coach battery disconnect switch will not stay turned on i have to hold it in place to turn power on in the coach … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
Red light flashes 5 times every 5 seconds first time used on
Red light flashes 5 times every 5 seconds first time used on 240 volt … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
Where (location] IS THE WATER PUMP in a Rex Rex Air 32ft/
Where (location] IS THE WATER PUMP in a Rex Hall Rex Air 32ft/ 2003 mine doesn't work ...fuses OK … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
I have a 2004 National Dolphin 5342. The TV's in front and
Hi, I have a 2004 National Dolphin 5342. The TV's in front and bedroom are on a separate circuit evidently. I understand that they disconnect when the engine is started. But unfortunately, they aren't… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
12,591 satisfied customers
I bought a Williamsburg Theatre seating group and it has no
Hello I bought a Williamsburg Theatre seating group and it has no instructions or hardware with it. I got this information from under the recliner footrest. It was made for Forest River and I have som… read more
Chris (aka-Moose)
Chris (aka-Moose)
RV Mechanic
Vocational, Technical or Trade School
456 satisfied customers
My 2008 pace arrow has restriction in propane supply line to
My 2008 pace arrow has restriction in propane supply line to the stove and front furnace. Back furnace is working fine. Stove lights on front burner and only has small flame. Front furnace will not li… read more
Randall
Randall
RVIA Certification
12,374 satisfied customers
Dynamax slide out will not go in. 2016 dynamax. Bunkhouse.
Dynamax slide out will not go in JA: What's the make/model/year of your RV? Customer: 2016 dynamax JA: What is the model of your '16 RV? Customer: Bunkhouse JA: Are you fixing your RV yourself? What h… read more
Chris (aka-Moose)
Chris (aka-Moose)
RV Mechanic
Vocational, Technical or Trade School
456 satisfied customers
After installing cooling unit every thing worked great for a
after installing cooling unit every thing worked great for a couple trips but now with door shut pilot lite goes out when you open door I hear the igniter go on and pilot comes back The lite is no lon… read more
Randall
Randall
RVIA Certification
12,374 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x