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Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.
What is the year, make and model of this camper?
Sorry for the delay in getting back to you about your problem. I was off yesterday dealing with the bad storms we are having in the Pacific Northwest where I live. You may be correct in what is happening here and most of the time on these popups, it takes a good mobile tech or shop to take this apart and repair it. I don't want to waste your money here, so I haven't accepted the phone chat. I can opt out of this question if you want another opinion, but I am probably the only tech who actually has a shop and deals with these issues. I can offer a manual on the way this system is designed if you think that might be helpful. Let me know what you decide.