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gene, RV Mechanic
Category: RV
Satisfied Customers: 1100
Experience:  28 yrs exp in the industry
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Comfort zone zc thermostat zone 2 ac doesn't come on, Even

Customer Question

comfort zone zc thermostat zone 2 ac doesn't come on, Even when set on zone 1 and / or zone 2 only zone 1 works
JA: Have you checked the Freon level?
Customer: no
JA: What is the model/year of your RV?
Customer: Winnebago journey 2014
JA: Are you fixing your Journey yourself? What have you tried so far?
Customer: reset therm by pressing mode and zone. cleaned units
JA: Anything else you want the mechanic to know before I connect you?
Customer: I am pretty sure it was working initially but not certain
Submitted: 11 months ago.
Category: RV
Expert:  Randall replied 11 months ago.

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Expert:  Randall replied 11 months ago.

What happens when you try Zone 2? Any error codes or does the display flash or go blank?

Expert:  Randall replied 11 months ago.

Since I didn't hear back from you I am thinking you were able to resolve this issue, but if not, please get back to me. I will offer you a phone chat option as well as that may help and some of our customers prefer this.