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Are you running the generator for power or on shore cord? Do you have an inverter and if so, the make and model? Having a small digital multimeter would be very helpful here for testing. About $20 or so at most hardware stores and easy to use. I can direct you in this. Get back to me with this information and I can help you sort this out. All follow ups and excanges between us are covered in our fee.
It would be in with the manuals that came with the coach. Sometimes, when you lose part of your power on the AC side it can be an inverter problem or perhaps just a tripped GFCI outlet or even an adapter on the shore cord (if you are using one). Some generator models won't run without a good DC power source and most appliances won't either, so batteries are always an issue if they are out of water or failing. Having a small digital mutimeter here would really be helpful. Abut $20 or so at most hardare stores if you don't have one and easy to use. I can direct him in that.
IF you have one, it is usually located near the batteries or in a storage compartment. Not all of these have one. About the size of a lunch pail. What is the make and model of your RV and maybe I can tell you.
Let me look and see what I can find here......
Sorry for the delay.........I have a shop and sometimes I get covered up. Is it that or did is just need to be reset? Make and model?
Did he check the breakers on the generator? Maybe those are tripped.
Hopefully, you got this resolved as I didn't hear back from you. You can always return to this posting again if you Bookmark it and we can do a follow up. All part of our service and please take time to enter a rating as that is the only way I get credit for my time spent helping you. Thanks! Be safe........
Take the line off at the carb and try priming it to be sure that you aren't flooding it. Use a container to catch any fuel coming out. If none come out, you may other issues that need to be addressed. Make and model of the generator would help here.
Just checking back to see if you were able to get the genset to fire up and run?