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Take a multimeter and be sure that it is getting power into it before you rush out and buy a new one. If this is a KIB product, those are still. A meter is about $20 or so at most hardware stores and easy to use. If you know the model number or part number off the board that would help here.
Just checking back in to see if you were able to get this resolved or do you still need some additional input from me here?