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Randall, RVIA Certification
Category: RV
Satisfied Customers: 11297
Experience:  RVDA/RVIA Master Certified Technician with many years experience.
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I have a 2013 Cougar Lite travel trailer and currently

Customer Question

I have a 2013 Cougar Lite travel trailer and currently locked out.. The top lock on the handle of the door will not unlock alto the bottom lock has no problem and works fine. What do you suggest ? odel number 21RBS
Submitted: 1 year ago.
Category: RV
Expert:  Randall replied 1 year ago.

No windows open? IF the lock is broken, you may have to try and get in that way........but, push in hard as you try to move the key. Sometimes that will work. Let me know what happens.

Customer: replied 1 year ago.
Well not a bit we had tried the same thing before no luck. Now what
Customer: replied 1 year ago.
Do you think there is a solution to this other than having to get a new door lock ? If so does Keystone do it free?
Expert:  Randall replied 1 year ago.

No "freebies" so you might want to find a reasonable locksmith. Breaking in usually causes more damage. Drilling out the old one isn't the best idea. Sorry I don't have any "magic" fixes for you.