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Hii I'm Wayne
I will help you with this
The person that cracked the cover
look real good at PC Board , make sure he did not
damage it or crack it
We are very busy today, plus I work as a Independent Contractor
as all of us at JA,
I know you said new board, but when installing cover did it ge cracked also , the PC board
Hi Thank you for that
I work from home 8Am to 12Pm, then 2Pm to 4 pm
yes check the board real good for small cracks
Let me know
I will opt-out ,see if another expert can help you
Sorry I could not help
Hi my name is Robert...
Can you go to the outside access panel and look for a small black box, on the box would be a single led light, need to know if that light is on... Also do you have a volt meter?
Also the company offers a phone service for an added fee, if you would like to try that please let me know and I will send you the request, might be faster on the phone....
Let me ask you this going into the control board do you have DC voltage, you should have power and ground going into the board, if you have good DC voltage going into the board and the fuse is not blown then I suspect the board is at fault. I asked about the sensor because it would prevent power to the board if it was tripped, so the key is if you have voltage going into the board. If so then I would replace it. Hope this helps, IF you are satisfied with my efforts please feel free to select a rating, it is the only way I get credit for helping..., Robert
HI.... I see you have not selected a rating, if you need more help please let me know....
10-4.... Let me know if you still need more help and thanks for the update....
Have a great day! Robert
Jut checking in to see if you get this resolved...