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Is it the same on LP mode as it is on AC mode? Is this a slideout installation? And is the fridge level? Has it been working right along and this just started or has it been sitting for some time and you just turned it on? Please get back to me with this information and I can help you sort this out. All follow ups are included in our fee and fully expected.
Just checking back in to see if you got this resolved yet or do you need something additional from me here?