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Chris (aka-Moose)
Chris (aka-Moose), RV Mechanic
Category: RV
Satisfied Customers: 47637
Experience:  16 years of experience
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Have a Class A motorcoach with a falcon tow bar and demco

Customer Question

Have a Class A motorcoach with a falcon tow bar and demco base plate. We are experiencing major front frame damage towing a 2015 dodge ram 1500 4WD. We had 4+ years towing 2009 Grand Cherokee 4WD with no issues. What is causing this frame damage towing the dodge ram with the RV? Please note, there is no backing up issue.
Submitted: 1 year ago.
Category: RV
Expert:  Chris (aka-Moose) replied 1 year ago.

Welcome, I'm Chris (aka Moose). Experts aren't employees / agents of Just Answer. We are independent service providers using the Site to sell their Expert knowledge to Customers. I strive to provide EXCELLENT 5 STAR service, let me know what's needed from me so your pleased.

  1. Can you explain the frame damage or show me with a picture?
  2. How many miles did it take to damage the frame?
  3. Has it done enough damage to move the position of the bumper on the Dodge?
Customer: replied 1 year ago.
1. I am sending under separate cover photos of damage to frame and demco base plate parts your email
2. approximately 1000 miles
3. based on info that I have received, no bumper movement is evident
Expert:  Chris (aka-Moose) replied 1 year ago.

So far no pictures of the mount of damage has come through.

Customer: replied 1 year ago.
please send an email address so I can forward the pictures I have to you. I originally forwarded to***@******.*** and referenced the order number 16089730-813. Thank you. Hank
Expert:  Chris (aka-Moose) replied 1 year ago.

There is a extra fee to communicate through my private email.

Expert:  Chris (aka-Moose) replied 1 year ago.

Hello again Chris here,

1) When customers come to Just Answer the website and the experts want them to have a great 5 star experience.

2) We also want them to be so pleased that they come back for future needs.

3) I have the feeling you were not pleased with my help and or need me to help more. If so please do reply.

4) I have an option to upload diagrams, repair guides, find a repair facility, or call you if that would help.

Thanks Chris

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