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That can be several things and without testing there is no real way to know. Do you have a good Onan Service Center near you?
You asked for a diagnosis from here........can't do that. You can ask for a refund and you aren't out anything. Kind of like telling the doctor your stomach hurts.........no way to know without some tests what the cause is.
Hello, my name is ***** ***** I am going to assist you with this.
What is the serial number of the genset?
You state that you have no power getting to the breaker. I assume you are referring to the breaker on the genset itself?