How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randall Your Own Question
Randall, RVIA Certification
Category: RV
Satisfied Customers: 11663
Experience:  RVDA/RVIA Master Certified Technician with many years experience.
Type Your RV Question Here...
Randall is online now
A new question is answered every 9 seconds

The receiver does not "beep" when an entry is made. No

Customer Question

The receiver does not "beep" when an entry is made. No control/ Had to turn off gas to stop heat.
Submitted: 1 year ago.
Category: RV
Expert:  Randall replied 1 year ago.

Be sure that the fuse in the main load center isn't blown and then there is a fuse in the ceiling box that you can see when you remove the small access cover. IF those are good then you can test the cable, but unplug it first from both the ceiling box AND the white receiver. The problem is probably not in the remote, but take the batteries out and leave them out for about 30 minutes AFTER you do the other checks. These are NLA and so if one of these is bad and you can't find a replacement that someone has, you will need to replace and upgrade to the newer system which doesn't use a remote. These are really scarce now! Try those things I mentioned and then get back to me if we need to go further. All follow ups are included in our fee and fully expected.

Customer: replied 1 year ago.
What ceiling box? I don't see one.
Expert:  Randall replied 1 year ago.

If you remove the white ceiling grill there is a silver box about 8" square up in the opening. The white receiver plugs into that box.

Customer: replied 1 year ago.
The receiver is on the wall. The Amber & Red lights areon steady and th green light is blinking
Expert:  Randall replied 1 year ago.

It would have been good to include that in the beginning............take the fuse out at the load center for the furnace and those should go off. Let it sit for 10 minutes and then put the fuse back in and see if it will reset. IF you get the same condition, see if the A/C will come on if you ask for cooling.

Expert:  Randall replied 1 year ago.

This is a Dometic remote we are talking about?

Customer: replied 1 year ago.
With the fuse out the furnace fan went off but the lights stayed on.
Expert:  Randall replied 1 year ago.

Was the furnace running..........or at least the fan portion?

Customer: replied 1 year ago.
It does on occasion but with the gas turned off it stops soon after
Expert:  Randall replied 1 year ago.

So the furnace was actually on a putting out heat? IF so, what wasn't working here?

Customer: replied 1 year ago.
I can't turn the heat off or change the temp. I don't hear a "Beep" when changing a setting. It wouldn't shut off until I turned off the gas.
Expert:  Randall replied 1 year ago.

So do the reset as I mentioned. Take the batteries out of the remote and leave them out for at least 10 minutes. Find the fuse for the furnace and remove that for the same time. See if that will reset. If not, you have some damaged components. It will be hard to find replacements if the remote and receiver are at fault due to them being out of production for so long.

Customer: replied 1 year ago.
Same situation. I guess something is bad. Bye
Expert:  Randall replied 1 year ago.

You will need to upgrade to the newer Single Zone Thermostat kit. About $90 or so and it includes a new ceiling box and digital wall thermostat.