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Does this have a Power Gear slide unit? And please describe the problem in some detail for me. R.J.
Yes........to your question about getting to that area to inspect the damage. Not the kind of repair most customers can do due to the special lifts needed to support the room while it is out. I think this will need to go into a shop that can do those repairs. Be sure to ask them if they have experience with this sort of thing. I can supply some diagrams for you, but I don't think that will really get you to the root of the problem here. Sorry, that wasn't the best news for you. Please get back to me if you need more here as all follow ups are included in our fee. R.J.