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Freezer is working, but refrigerator side is not??

Customer Question
Freezer is working, but refrigerator side is not??
Submitted: 2 years ago.Category: RV
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Answered in 6 minutes by:
8/6/2015
RV Mechanic: Randall, RVIA Certification replied 2 years ago
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 12,154
Experience: RVDA/RVIA Master Certified Technician with many years experience.
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Is it the same on both AC and LP modes? Do you have it set on max cooling?

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Customer reply replied 2 years ago
Ac mode, set on 5,coldest
RV Mechanic: Randall, RVIA Certification replied 2 years ago

What happens when you switch over to LP mode? And do you have a small digital multimeter so we can run some tests on the electrical components on the rear of the fridge? That would be the quickest way to track this down. On AC mode, the most common problem with poor cooling is a bad or failing AC heating element. It can be several other things, but that would be the first place to check and I can direct you in that testing. Not hard. Hope this proves helpful.

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Customer reply replied 2 years ago
Switched to lp, wouldnt freezer quit same time as refridge ??k
RV Mechanic: Randall, RVIA Certification replied 2 years ago

Depends on the problem...........and if the cooling varies from the AC mode to LP mode that helps me narrow this down. It may time some time to find out once you switch over to LP mode.

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Customer reply replied 2 years ago
Could freezer need defrosting, doesn't appear the automatic defrost is working???
Customer reply replied 2 years ago
Up until now, had to be careful because fridge side would freeze at 3,never set on anything colder!!
RV Mechanic: Randall, RVIA Certification replied 2 years ago

Doubtful..........but, it might help. Any chance that there might be some debris on the door seal OR that it might be damaged and not fully sealing on the fridge side? I would check that and then turn it to LP mode and give it some time and see if there is still no cooling on that side.

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RV Mechanic: Randall, RVIA Certification replied 2 years ago

You may have a damaged or failing heating element. We can test for that if you have a meter...........do you want to try that? But, first I would like to see what kind of results you get on LP mode.

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Customer reply replied 2 years ago
The cooling fins on fridge side, are NOT COOL! Door appears to seal good, freezer is doing great, don't understand that part!!
RV Mechanic: Randall, RVIA Certification replied 2 years ago

The coolant goes through the freezer section first and then to the fridge...........but, it can fail on just that portion due to blockage in the cooling coils, but I want to rule out other causes first.

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Customer reply replied 2 years ago
Its late here, 9:30 ,I'll see how lp works, then run test on electronic side tomorrow. Thanks for your help, don't know if I can ask for more help with this problem, for same cost??
RV Mechanic: Randall, RVIA Certification replied 2 years ago

We can work on this until we find the solution..............same fee! Great system! Just come back to this thread in the morning. I live on the West Coast, but get up at 5:00 a.m. or so. Hang in there............we can sort this out!

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Customer reply replied 2 years ago
Thanks so much, I have replaced the coils on one of my other fridges, a lot of work, but saved a bunch of money! Hope its something simple!!
RV Mechanic: Randall, RVIA Certification replied 2 years ago

You are welcome..............and we use ATCO rebuilt cooling units and think they perform better than new ones. Hope it is something simple!

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RV Mechanic: Randall, RVIA Certification replied 2 years ago

You are welcome..............and we use ATCO rebuilt cooling units and think they perform better than new ones. Hope it is something simple!

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