RV

Have RV questions? Ask an RV mechanic online.

Connect one-on-one with {0} who will answer your question

This answer was rated:

norcold refrigerator in a 2011 forest river flagstaff

We have a norcold refrigerator...

We have a norcold refrigerator in a 2011 forest river flagstaff 27' travel trailer. today when we turned it on the freezer got cold, but not the refrigerator. What could be the problem. Model #12947003, Serial #N611Lm6. We are going camping tomorrow. So any help you can get us asap will be greatly appreciated.  Thank you

Show More
Show Less
Ask Your Own RV Question
Answered in 1 hour by:
8/29/2013
RV Mechanic: Randall, RVIA Certification replied 9 years ago
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 28,178
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified
Hi: Thank you for coming to Just Answer with your question. My name is XXXXX XXXXX perhaps I can assist you with this issue.

Did you try it on both AC and LP modes? Go and CLICK HERE for the Service Manual for this model. Bookmark it so you can come back to it. Good trouble shooting section. Will save you time getting back to me as I am heading to bed. I will check back in first thing tomorrow. I am in California. One way to try it would be to disconnect the thermister and see if it cools. IF so, then the thermister is bad. It just plugs in. IF not, the cooling unit is the most likely problem. Any yellowish debris around the base of the burner would be evidence of that. OR a strong ammonia smell. Open up the outside inspection cover to view that area. If you have any error codes shown then follow the instructions in the manual to that section and it will help you track this down.

Hope the proves helpful here. Please get back to me if you need more later as all follow ups are included in our fee.
Ask Your Own RV Question
Customer reply replied 9 years ago

Thank you for the information it was very helpful. I am not sure where the thermister is. Is it inside attached to the coils? There is no ammonia smell or yellowish debris and there are no error codes. I have also pulled up the manual, will try to see if it tells other checks to perform. Any other suggestion that you can provide will be appreciated.


Thank you again.

RV Mechanic: Randall, RVIA Certification replied 9 years ago
The thermister is the small black object inside and attached to the light harness and it clips to the fins of the cooling unit. If this fridge is situated inside a slide room there may be other issues to look for. The cooling fans may not be coming on.
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 28,178
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified
Randall and 87 other RV Specialists are ready to help you
Ask your own question now
Customer reply replied 9 years ago


I am trying to rate your service as good, but when I submit it says there is a error. We are leaving now for the weekend. I want you to get your pay, but at this time I don't know what else I can do. I will try one more time before I leave. Sorry for the trouble. Hopefully you can turn this email and it will stand for payment. Thank you so much for all you help. Have a good holiday weekend.

RV Mechanic: Randall, RVIA Certification replied 9 years ago
And you are well........were you able to get it going? If not, get back to me when you get back. Be safe!
Ask Your Own RV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a rv mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Randall Your Own Question
Randall
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 28,178
28,178 Satisfied Customers
Experience: RVDA/RVIA Master Certified Technician with many years experience.

Randall is online now

Related RV Questions
Unused 2013 classic super lite 831RLBSS Forest River RV
Unused 2013 classic super lite 831RLBSS Forest River RV Flagstaff now being used and batteries, apparently, need to be replaced. What's a good option for replacement? … read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
22,931 satisfied customers
Dometic DMC4101. Bottom refrigerator cooling somewhat.
Dometic DMC4101. Bottom refrigerator cooling somewhat. Freezer is not freezing. … read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
22,931 satisfied customers
Refrigerated and freezer work perfect when stopped but when
Refrigerated and freezer work perfect when stopped but when I travel it quits or heats up fairly quickly. I travel long distances and I leave propane on but refrigerated stops working and starts warmi… read more
KevinS121
KevinS121
Some college
2,551 satisfied customers
We just bought a "new to us" travel trailer which included a
We just bought a "new to us" travel trailer which included a Norcold model N811FLT, Serial No. 13213234. At time of viewing the overall unit, it had only been hooked up to electric for a short time, t… read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
22,931 satisfied customers
I have a 2019 Forest River Wolfpack with the NORCOLD N8VFRW6
I have a 2019 Forest River Wolfpack with the NORCOLD N8VFRW6 that we just purchased. The 5th wheel is level and plugged into shore power. (15Amp Residential, I'm working on getting a 50Amp service ins… read more
James Davy
James Davy
Trade School
1,034 satisfied customers
My Dometic refrigerator is located in a slide-out so it has
My Dometic refrigerator is located in a slide-out so it has two side vents. The freezer does a great job but the refrigerator has a difficult time getting very cold. I checked the thermistor with an o… read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
22,931 satisfied customers
2018 Forest River 25 ft. Trailer. I turned on the Dometic
2018 Forest River 25 ft. Trailer. I turned on the Dometic refridgerator model EM 925AQR 4 Hrs ago. The freezer started working immediately and continues to do so. The refridgerator section has not sta… read more
Tyler Henry
Tyler Henry
Technician
Automotive service technology
3,065 satisfied customers
I have a Norcold N811 Refrigerator system in my Travel
I have a Norcold N811 Refrigerator system in my Travel trailer and the fridge is not getting cold but the freezer is since turning it on... can you tell me what could be wrong? … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
28,178 satisfied customers
New dometic refrigerator for camping trailer. don't know how
new dometic refrigerator for camping trailer. don't know how the slide adjusts temperatures in refrigerator … read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
22,931 satisfied customers
We bought a travel trailer with a norcold refrigerator 3
we bought a travel trailer with a norcold refrigerator 3 weeks ago we took it out for a weekend shack down check. We found out our norcold refrigerator Model #N611VRW6 both top and bottom acted like f… read more
Wayne
Wayne
RV Mechanic
Vocational, Technical or Trade Scho
2,163 satisfied customers
I have a 2018 Forest River Flagstaff travel trailer with
I have a 2018 Forest River Flagstaff travel trailer with Dometic awnings. Unfortunately returning home form a camping trip this week I struck a plastic construction barrel and damaged the right arm as… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
28,178 satisfied customers
I have a Dometic RV Refrigerator in my Travel Trailer. The
I have a Dometic RV Refrigerator in my Travel Trailer. The model number is ***** It is two years old. This summer I noticed an excessive amount of frost near the top of the freezer door. When I invest… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
28,178 satisfied customers
We have a 2014 forest river flaggstaff 27ft travel trailer
We have a 2014 forest river flaggstaff 27ft travel trailer - heat will not come on. We have checked the fuse and tried options in the furnace manual however no luck. Propane is on -check valve is off-… read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
22,931 satisfied customers
hi we have a travel trailer that has a norcold refrigerator
hi we have a travel trailer that has a norcold refrigerator with a seperate freezer above. the model # ***** ***** serial # ***** it has always worked great but starting it this time the freezer is co… read more
Robert
Robert
RV Tech Support
Vocational, Technical or Trade Scho
22,931 satisfied customers
2006 28FKS Jayco travel trailer. Where would I locate the
2006 28FKS Jayco travel trailer. Where would I locate the drain hose from the freezer. Had an electricity failure and some frozen fish melted and the stench after clean up is terrible. Wonder if it se… read more
Toby
Toby
Vocational, Technical or Trade Scho
107 satisfied customers
2011 Heartland 28 travel trailer...electric..cooling..camping trip
I have a 2011 Heartland 28" travel trailer. Plugged it in to a 110 electric source at home to start cooling the refrigerator (Norwood) in preparation for our camping trip tomorrow. The refrigerator wi… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
28,178 satisfied customers
How can I obtain the circuit schematics for a Concertone ZX500,
How can I obtain the circuit schematics for a Concertone ZX500, (the tag on it shows(NNN) NNN-NNNNX500V343413). I have the owners manual, which shows the external wiring hook-ups. I'm trying to obtain… read more
Hank F.
Hank F.
Service Technician
High School or GED
1,541 satisfied customers
norcold n611rt in my 2009 travel trailer...problem im
I have a Norcold N611RT in my 2009 travel trailer. The problem I'm having is the refrigerator won't get cold. The freezer gets into the low 30s. This is the same on AC and propane. No codes flashing a… read more
gene
gene
RV Mechanic
Vocational, Technical or Trade Scho
1,100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Randall

Randall

RVIA Certification

28,178 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

2,418 satisfied customers

24 years of experience diagnosing & repairing

Wayne

Wayne

RV Mechanic

2,163 satisfied customers

Work on several type of Rv engine, Trans, brakes

D. Wood

D. Wood

RV Parts Store Owner

205 satisfied customers

Slide Out, Jack & Hitch Specialist

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x