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Refrigerator went out. CAN THIS BE FIXED? WE HAD A BIG HEAT…

Customer Question
Refrigerator went out. CAN...
Refrigerator went out. CAN THIS BE FIXED? WE HAD A BIG HEAT WAVE...COULD THIS HAVE CAUSED A SHORTAGE IN ONE OF THE FUSES?
Submitted: 10 years ago.Category: RV
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Answered in 2 minutes by:
9/16/2012
RV Mechanic: Larry, RV systems master tech replied 10 years ago
Larry
Larry, RV systems master tech
Category: RV
Satisfied Customers: 105
Experience: Owner, operater of Triple G RV custom repairs for over 15 yrs.
Verified
Larry :

Hi.......my name is ***** ***** i want to help


Larry :

what type of r

efrig is it?

JACUSTOMER-yd57xl4d- :

NORCOLD


Larry :

What do you mean exactly by went out?


JACUSTOMER-yd57xl4d- :

It is not running. Went OUT afterr the Heat Wave....100 degree


JACUSTOMER-yd57xl4d- :

No freezer....milk is luke warm

Larry :

Have you tried both LP and electric modes?


JACUSTOMER-yd57xl4d- :

You mean Gas and Electric? Yes


Larry :

the frig can operate seperatly on LP or gas.


JACUSTOMER-yd57xl4d- :

There is a fuse box beneath the refrigerator.....


Larry :

have you tried both modes?


JACUSTOMER-yd57xl4d- :

I believe so..... both electricity and gas are not working...puppy's dead

JACUSTOMER-yd57xl4d- :

It hurts....

Larry :

when you open the door does the light come on?


JACUSTOMER-yd57xl4d- :

I do not own the RV....YES....light comes on.


Larry :

then your main 12V fuse is good.


JACUSTOMER-yd57xl4d- :

Could the fuse box below the refrigerator .....ugh....the one beneath the fridge?

Larry :

is the check light on above the door?


JACUSTOMER-yd57xl4d- :

Yes....both. When I turn it to Gas or Elec....the light comes on

JACUSTOMER-yd57xl4d- :

What if I KICK it ? REAL hard?

Larry :

how long ago did the frig quit?


JACUSTOMER-yd57xl4d- :

My guess is....about two days ago..


JACUSTOMER-yd57xl4d- :

Most noticable last night....

Larry :

is the RV pluged into 120Vac now?


JACUSTOMER-yd57xl4d- :

It's been running on electricity some how...I would guess YES. I have the TV on, all appliances work....even the Gas Stove and hot water

Larry :

OK I want to help you run a test for me.


JACUSTOMER-yd57xl4d- :

OK

JACUSTOMER-yd57xl4d- :

Hope I can do the right thing...

Larry :

I want you to turn the power button off wait one minute and turn frig back on and then reset the frig to AC mode.


Larry :

tell me if the check light comes back on. I will wait here!


JACUSTOMER-yd57xl4d- :

Where is tthe Power Button? (sorry)

Larry :

near the check light


JACUSTOMER-yd57xl4d- :

ON the refrigerator.....right? It's turned OFF.

Larry :

right


JACUSTOMER-yd57xl4d- :

It's OFF

Larry :

turn it back on now and set to AC mode


Larry :

let me know if the check light comes on


JACUSTOMER-yd57xl4d- :

did it....AC Light is on at top of fridge

Larry :

is the check light on of off?


JACUSTOMER-yd57xl4d- :

ON....light yellow...reading AC...under ELEC

Larry :

thats good but do you see a light labled "CHECK"?


JACUSTOMER-yd57xl4d- :

no.....no light under CHECK

Larry :

thats good


Larry :

if the check light does not come back on your up and running.


JACUSTOMER-yd57xl4d- :

Really??? SO.....NOW what??? Where is the POWER supply?

Larry :

the power supply or control board is in the rear of the frig.


Larry :

why do you ask?


JACUSTOMER-yd57xl4d- :

Because it not getting cold.....I'll check the rear....

Larry :

It will take several hours for the unit to cool down


JACUSTOMER-yd57xl4d- :

I do not see a "power" switch in the back of the fridge....where? This regrigerator USED to run on electricity....the gas tank SEEMS to be empty...BUT...I the stove runs gas...and I just took a hot shower.

JACUSTOMER-yd57xl4d- :

COOL DOWN?


Larry :

there is no power switch in the rear


JACUSTOMER-yd57xl4d- :

NO

Larry :

the only power switch is on the front of the refrig


JACUSTOMER-yd57xl4d- :

YES

Larry :

as long as the check light is off the frig is working but it will take several hours for the frig to get cold again


JACUSTOMER-yd57xl4d- :

OK........I'd LIKE to believe that....but....it hasnt COOLED UP for several hours....what are we talking?? A

JACUSTOMER-yd57xl4d- :

Day?

Larry :

some times!


JACUSTOMER-yd57xl4d- :

Hmmm....what did you DO to make "work"/?? All I did was turn the fridge off and on....not "knowing" that it was "improving' regardless

JACUSTOMER-yd57xl4d- :

Well....you let me know it's NOT broken....I guess.

Larry :

We re-booted the computer board by cycling the power.


JACUSTOMER-yd57xl4d- :

OK.....let's hope it works. That's it?

Larry :

So as long as the check light stays off it is working.


JACUSTOMER-yd57xl4d- :

OK......I"ll be patient for it's return.....

Larry :

If the check light comes back on please let me know.


JACUSTOMER-yd57xl4d- :

THe CHECK light......ok.


Larry :

I will be here for you. Thanks for being my customer today.


JACUSTOMER-yd57xl4d- :

How do I get back to YOU if there is no improvement?

Larry :

You have my name and profile so you can ask for me.


Larry :

there are no additional charges for follow up.


JACUSTOMER-yd57xl4d- :

OK............hope it come back to life. Thank you, Larry.

Larry :

your most welcome


Larry :

dont forget to rate my help so i may maintain my quality.


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Larry
Larry
Larry, RV systems master tech
Category: RV
Satisfied Customers: 105
105 Satisfied Customers
Experience: Owner, operater of Triple G RV custom repairs for over 15 yrs.

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