Recorders and Players
Recorder player problems? Ask a technician for answers ASAP
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Answered in 5 minutes by:
4/29/2023
VerifiedHello
As a Computer Expert, I'm sorry to hear that you've been charged for Roku and you haven't been using it. I'm happy to help you with this. Have you tried to cancel your Roku subscription before? If not, I can guide you through the process of canceling your subscription and obtaining a refund.
Also, please note that it may take some time for the refund to reflect in your bank account, so please be patient.
To cancel your Roku subscription and request a refund, you will need to follow these steps:
- Go to the Roku website and log in to your account.
- Click on the "My Account" tab, and then select "Manage Your Subscriptions."
- Locate the subscription you wish to cancel and select "Unsubscribe."
- Follow the prompts to confirm your cancellation.
After you have successfully cancelled your subscription, you can then request a refund from Roku's customer support team. You can contact them through their website or by phone. Be sure to provide them with your account information and the reason for your refund request. They should be able to assist you further.
If you encounter any issues or need further assistance, please let me know and I'll do my best to help.
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