Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Recorders and Players Questions
The sound on my roku hasn't worked for a few months. First
The sound on my roku hasn't worked for a few months. First it was all garbled and now it is nothing. … read more
Shahid
Shahid
Technician
High School or GED
16,502 satisfied customers
I have the TCL 65R615 65-Inch 4K Ultra HD Roku Smart LED TV
I have the TCL 65R615 65-Inch 4K Ultra HD Roku Smart LED TV Dolby Vision HDR with Roku Wireless Speakers and Roku Subwoofer i want to maximize the sound, especially the bass from subwoofer … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,066 satisfied customers
How do I get 5.1 audio from my Roku Ultra? It is a new Ultra
How do I get 5.1 audio from my Roku Ultra? It is a new Ultra connected via hdmi to Marantz SR7011 AV receiver. Can get Netflix/Amazon sources in 5.1 thru B-ray player but Roku only 2.1. Have checked c… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
644 satisfied customers
I have a roku 2 and out of the blue, when I hit play on
I have a roku 2 and out of the blue, when I hit play on netflix, I get audio but no video … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,167 satisfied customers
No signal - 1F3672E9EC HDMI. I have no idea who "makes" it -
I have no idea who "makes" it - I bought it from Roku … read more
Harry
Harry
2,803 satisfied customers
Just bought a Roku Premier plus. Setup went fine. Watching
Just bought a Roku Premier plus. Setup went fine. Watching show on Netflix, the sound drops out intermittently. Watched ABC news off of SlingTV and no dropouts. Running HDMI cable from Roku to Onkyo a… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,167 satisfied customers
Need a more updated Roku to get Hulu live TV. What roku will
Need a more updated Roku to get Hulu live TV. What roku will pair with a Sony model KDL-40S4100 … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,360 satisfied customers
No sound on Roku channels, my Samsung TV is connected to my
no sound on Roku channels, my Samsung TV is connected to my audio receiver and speakers. … read more
technicalcat
technicalcat
Computer Science
2,501 satisfied customers
No sound..doesnt appear to be tv..have sound in CD..DVD..and
No sound..doesnt appear to be tv..have sound in CD..DVD..and TV..not Roku.. … read more
Shahid
Shahid
Technician
High School or GED
16,502 satisfied customers
My roko does not work. I get a purple screen with. Roku
roku gives purple screen with HDCP unauthorised support … read more
Shahid
Shahid
Technician
High School or GED
16,502 satisfied customers
I would like to know if the Ultra allows me to split the
I would like to know if the Ultra allows me to split the audio and video outputs. I would like the video to my TV and the audio to my stereo. … read more
Jack
Jack
technician
factory trained engineer
10,785 satisfied customers
My tv only has 2 hdmi connections and no audio outputs, I
Hi, My tv only has 2 hdmi connections and no audio outputs, I have a Roku Ultra connected to one hdmi and a dvr connected to the other. I bought a sound bar and connected the optical from the Roku to … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
644 satisfied customers
Setting up roku ultra, I have a sound bar. Roku now control
Setting up roku ultra, I have a sound bar. Roku now control power but I have no audio. How do I retlease audio control from roku? … read more
Harry
Harry
2,803 satisfied customers
I have a Samsung series 6 55' curved TV, can I use my new
Hi, I have a Samsung series 6 55' curved TV, can I use my new Roku ultra in this port? … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,027 satisfied customers
I had to move furniture so my Roku was disconnected.
I had to move furniture so my Roku was disconnected. Reconnected and now I have excellent video, but the audio is coming from my cable channel. Help … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
644 satisfied customers
Roku connected to HDTV by HDMI cable. Get video but no audio
Roku connected to HDTV by HDMI cable. Get video but no audio from tv speakers. However, when I connect headphones to Roku remote, audio works. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
644 satisfied customers
I have a new (purchased 8/18) Roku Ultra. It has been
I have a new (purchased 8/18) Roku Ultra. It has been working fine, connected to my TV, until suddenly stopping last night. I notice that the light on the device goes off - and then comes back on again when I unplug it and plug it back in again. There is also a new message that comes up on my remote that says: "blaster not responding." Any thoughts? Is there some way to figure out whether the Roku device is still working? … read more
Shahid
Shahid
Technician
High School or GED
16,502 satisfied customers
I have a roku 2xs I am attaching to a sony da3400es receiver.
I have a roku 2xs I am attaching to a sony da3400es receiver. I get video but no sound over HDMI. The sound setting on the roku is selected for 5.1 audio. any ideas?… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

881 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Neil

Neil

Technician

55 satisfied customers

Over 25 years experience in electronic repair and design.

Steven

Steven

Technician

26 satisfied customers

Master TV Technician providing warranty service for Samsung, Sharp and Sony

Nathan

Nathan

Technician

1,453 satisfied customers

Electronics technician for install, troubleshooting, and repairs.

Shahid

Shahid

Technician

16,502 satisfied customers

I have been repairing electronic gear since 1993 as a qualified Sony tech

Aric

Aric

Technician

1,027 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x