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I'm trying to set up my roku. I have 4 connections on the
I'm trying to set up my roku. I have 4 connections on the back of my TV. I've plugged the Roku into the 1st -- HDM1, not working, but I also have HDM12 (ARC), HDM13 (MHL) and a USB port. Which is best… read more
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When I go on your site to reactivate my Roku the online site
When I go on your site to reactivate my Roku the online site is not acting properly. It's flashing/kicking me back to the beginning. Our Ruku was working but now it's asking for another start up? … read more
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TRYING TO CONNECT ROKU FOR THE FIRST TIME. IT'S ASKING FOR
TRYING TO CONNECT ROKU FOR THE FIRST TIME. IT'S ASKING FOR AN ACTIVATION CODE FOUND ON MY TV. I DON'T HAVE A CODE DISPLAYED ON MY TC … read more
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I've had my roku for about 10 - 12 months now, and have been
I've had my roku for about 10 - 12 months now, and have been connected to Kanopy, For the past 4 or 5 weeks, my service has been intermittent and random -- maybe more available during the daytime than… read more
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My iPod says I need to reactivate the device. I have tried
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Karthik
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I have put in the activation code. Entered my credit card
I have put in the activation code. Entered my credit card number but when I go open the psvue it says u r not registered. What to do … read more
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I have a ROKU device that has not been in use since my
I have a ROKU device that has not been in use since my spouse's failed health and wish to reactive it. How to accompolish this … read more
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My roku stopped loading so I tried to reactivate it and kept
My roku stopped loading so I tried to reactivate it and kept getting told I had to pay $100, to reactivate. I bought a second roku and was told I had to sign up for a basic or premiere plan to get the… read more
Josh
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I am trying to reactive my psvue roku Acct had to change
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I have already setup my account , but I had problems
I have already setup my account , but I had problems with nedelicious so they ask to hit the reset button , when did not work ,ask me to remove the roku stick . Now it's want to setup the account agai… read more
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Unplugging the roku, waiting 10 seconds does not correct.
Unplugging the roku, waiting 10 seconds does not correct. Still get message,"Roku is unable to complete requested action..." What next?… read more
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When I try to open Netflix for streaming video I get an error
When I try to open Netflix for streaming video I get an error message. It says, Netflix doesn't recognize the credentials of my Roku player. Contact Roku customer support. The player was working perfe… read more
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have an issue where I cant retrieve on Netfix with my Roku.
have an issue where I can't retrieve on Netfix with my Roku. I was having issues retrieving any content so I disabled my netflix account on the device and now I am trying to reactivate it. It says "Ac… read more
Dr. Fix-It
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I can not play movies on Netflix When I hit play it says unable
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Although my Roku player is read by other stations, such as
Although my Roku player is read by other stations, such as Pandora, Disney, TED, etc., when I select Netflix, the message says that my tv does not "recognize the credentials" of my Roku player. I have… read more
TV Tech1
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I have had about 4 weeks of service from my Roku which I purchased
I have had about 4 weeks of service from my Roku which I purchased 6 months ago. It continually tells me that there is no connection/… read more
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Meet the Experts:

Louie

Louie

Technician

862 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

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Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

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116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

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FCC Commercial License, ASEET, BSCS

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Neil

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55 satisfied customers

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Shaheen

Shaheen

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Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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