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My remote isn't working. I don't have the button inside or
My remote isn't working. I don't have the button inside or outside the battery compartment to make sure the remote is paired with the roku stick. What should I do? … read more
syseng
syseng
Bachelor's Degree
14,726 satisfied customers
I tried th. E contact portal form the roku website and got
e contact portal form the roku website and got no reply. Saturday is movie night for my wife of 46+ years and I. I live on Roku so we have the choice of anything from old horror movies to bringing tv shows to adult viewing. When I turned on my set last Saturday, imagine the surprise I got when my Roku refused to work properly. On the home screen I get the standard spread of my almost 500 channels. Then when I select my channel I get the traditional option list of shows/episodes. But when I make my selection I get a black screen along with the proper audio to my show of choice. I'm sorry Pearl I got so involved I did even noticE YouR question.. I bought it back in. November when I was notified that the tuner I had would no longer be Updated. While I don't recall which tuner I purchased, I do know it was the top of the line available from Walmart. with the voice activated remote. It's a small box which I just had the stroke of genius to go in the den To look at. It's very clearly labeled Roku ultra. Good thing you're working with such an intelligent customer, huh? Okay, Perl, where do I go from here? … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
739 satisfied customers
I cannot get Roku on my tv i have unplugged it and it will
I cannot get Roku on my tv i have unplugged it and it will not start … read more
Shahid
Shahid
Technician
High School or GED
1,151 satisfied customers
NBC shows turn on for a second then go black. This does not
NBC shows turn on for a second then go black. This does not happen on other channels … read more
Nathan
Nathan
Technician
Bachelors of Science
1,569 satisfied customers
Installed roku express yesterday. Everything went well and
Installed roku express yesterday. Everything went well and watched Netflix last night. Turned on TV this morning and have some lovely pictures courtesy of google but cannot access Netflix. How to corr… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
739 satisfied customers
Everything was fine last night. However, when I go to any
Everything was fine last night. However, when I go to any network (I've tried, PBS, Prime and HULU) it acts like the program is loading, but then the screen turns lavender and displays something like … read more
Shahid
Shahid
Technician
High School or GED
1,151 satisfied customers
I just bought a Roku streamer. I tried installing it today.
I just bought a Roku streamer. I tried installing it today. Everything weny well following the installation guide until the next to the last step, where I am supposed to get a Roku screen with the wor… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
739 satisfied customers
I have followed all of the steps to set up Roku, I selected
I have followed all of the steps to set up Roku, I selected HDMI 1. The menu does not display for further set up. I also hit reset, to no avail. What else can I try? … read more
Shahid
Shahid
Technician
High School or GED
1,151 satisfied customers
I bought a roku for my moms birthday in April they wanted
I bought a roku for my moms birthday in April they wanted 100 to start it .When i did i call and it was in spanish they want 69 tochange to english bought anther on more mothers day linesarealways bus… read more
Nathan
Nathan
Technician
Bachelors of Science
1,569 satisfied customers
I have had it less than a month but when I turn it on it
I have had it less than a month but when I turn it on it only gave me the home page and it would not enable to go anywhere else. Now I have unplugged and plugged it back in and nothing comes up. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
36,942 satisfied customers
I broke my roku remote so went to Walmart and bought a roku
I broke my roku remote so went to Walmart and bought a roku streaming stick with remote. I'm having trouble getting my new remote to work with my television. I used the same tv previously with roku an… read more
Josh
Josh
7,488 satisfied customers
The power light on the front just flashes. Unable to get
Hi. The power light on the front just flashes. Unable to get connected. Watched it last night with no problems. … read more
Jack
Jack
technician
factory trained engineer
10,785 satisfied customers
I have a Philips TV I need help selecting HDMI 1 on my set.
I have a Philips TV I need help selecting HDMI 1 on my set. when I first turned I saw the list but it quickly vanished. How do I get it back? When I turned tv on the next time Compnant is all that cam… read more
Jack
Jack
technician
factory trained engineer
10,785 satisfied customers
Last night after ,many many happy hours using our Roku to
Last night after ,many many happy hours using our Roku to get movies, we tried to get Robin Hood, It went through eh whole process with Amazon, looked like the movie was going to start and --- a brigh… read more
Josh
Josh
7,488 satisfied customers
When i click on the antenna tv box, i get audio but no
when i click on the antenna tv box, i get audio but no picture … read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
My Roku 3 does not work. Although I can get into Amazon and
My Roku 3 does not work. Although I can get into Amazon and Netflex, I can get to the picture, but I always get an error message saying that the system cannot access the picture that I select. It seem… read more
Shahid
Shahid
Technician
High School or GED
1,151 satisfied customers
Cant getrohu tv to connect with Satellite tv, Rohu/bought at
1 day/nothing turned tv off/went to bed/woke up yesterday,turned on tv//got ascreen shows home settings in boxes 1box satellite/one box antenna /1 BOXUSB MEDIA PLAYER … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
739 satisfied customers
My roku will not connect this evening. We had a thunderstorm
My roku will not connect this evening. We had a thunderstorm last night which knock out our electricity. The roku show the time as 3:15 pm. The true time here is 6;37 pm. I am trying to watch a ballga… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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