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I have a firestick and haven't used it for some time. When I
Second opinion] I have a firestick and haven't used it for some time. When I tried turning it on, I get a message that says"Home is not available. Check settings with Amazon? … read more
Nathan
Nathan
Bachelors of Science
30,525 satisfied customers
I have a firestick and haven't used it for some time. When I
I have a firestick and haven't used it for some time. When I tried turning it on, I get a message that says"Home is not available. Check settings with Amazon? … read more
Nathan
Nathan
Bachelors of Science
30,525 satisfied customers
I have stick an new battery an it just wont work. Roku stick
STEVE GOOD MORNING. I have stick an new battery an it just wont work … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
14,016 satisfied customers
This just started on my TV. The screen says playback error.
This just started on my TV. The screen says playback error. User not authenticated. Whats wrong … read more
Harry
Harry
2,803 satisfied customers
I'm considering Roku for my 2005 LG 37" TV. Looks like I
I'm considering Roku for my 2005 LG 37" TV. Looks like I need your Roku Express + since the TV doesn't have an HDMI port. With that, will I get "live TV" - in other words, TV shows that are streaming … read more
Nathan
Nathan
Bachelors of Science
30,525 satisfied customers
The roku on one of my TV sets somehow became disconnected
The roku on one of my TV sets somehow became disconnected from the internet, it shows no connection, with an error code 16. I tried reconnecting on the tv and got an error NW-1-19 I have another box o… read more
Nathan
Nathan
Bachelors of Science
30,525 satisfied customers
Just bought a Roku Premier plus. Setup went fine. Watching
Just bought a Roku Premier plus. Setup went fine. Watching show on Netflix, the sound drops out intermittently. Watched ABC news off of SlingTV and no dropouts. Running HDMI cable from Roku to Onkyo a… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,721 satisfied customers
When I turn my tv on a voice starts talking and reads
When I turn my tv on a voice starts talking and reads everything on the tv. It reads every move I make, every selection I make, everything I just look at. I can't figure out how to turn it off. It's d… read more
Nathan
Nathan
Bachelors of Science
30,525 satisfied customers
Does Roku TV (streaming television via internet) cut out
Does Roku TV (streaming television via internet) cut out frequently such that one has to reconnect to the internet often / several times per hour? My set is connected wireless to high speed internet (… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,721 satisfied customers
Trying to connect to the Roku, somehow got disconnected in
Trying to connect to the Roku, somehow got disconnected in the storm yesterday. I have the router near. Have put in my SSID and password, but am not yet connected … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,776 satisfied customers
Yesterday ,all of a sudden ,I get "Siri" (a voice) reading
Yesterday ,all of a sudden ,I get "Siri" (a voice) reading what 's on the screen out loud to me while I am trying to select a program from Alcorn.I've tried every thing I know to do to eliminate the v… read more
Harry
Harry
2,803 satisfied customers
I have bad hearing. I want to be able to listen to the
I have bad hearing. I want to be able to listen to the programs via earbuds, headphones or whatever BUT I want my wife to be able to hear the same program as well. Do you have a solution for that? … read more
Harry
Harry
2,803 satisfied customers
My roku has only acorn activated and every time I try to use
my roku has only acorn activated and every time I try to use an acorn program it says it does not work...what have I done to cause this? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
14,016 satisfied customers
My trouble is I entered a station, the audio of the program
My trouble is I entered a station, the audio of the program came on. I … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,721 satisfied customers
I haven't been on ROKU in a while. I turned my TV on that's
Hi, I haven't been on ROKU in a while. I turned my TV on that's on wireless connection. The ROKU screen is on, but no options to choose. Just a moving ROKU screen? What do I need? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
14,016 satisfied customers
I am looking expert that can advise me on how I can get
Hi: I am looking for an expert that can advise me on how I can get rid of my cable company. Will still need to use a company for internet and voice but discontinue the cable service. Right now I am pa… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,338 satisfied customers
I have a DVR connected to my TV from Mediacom and would like
I have a DVR connected to my TV from Mediacom and would like to use the Roku I go for Christmas to watch Netflix on my TV..how do I hook it up to use it with the DVR.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,338 satisfied customers
My problem is my ROKU unit. After watching a movie my ROKU
My problem is my ROKU unit. After watching a movie my ROKU 2xd the unit would not pull up another video. Nor would RUKO display rotate on my TV screen. Power light remains to the ROKU unit remains on.… read more
John
John
Bachelor's Degree
5,614 satisfied customers
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Meet the Experts:

Louie

Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

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LOAJ3256

LOAJ3256

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35 years technical audio and video systems integrator

Daniel

Daniel

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

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FCC Commercial License, ASEET, BSCS

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Neil

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Shaheen

Shaheen

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Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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