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My roku froze and now it's not working at all. Where can I
My roku froze and now it's not working at all. JA: What Roku model do you have? Customer: Where can I find that info? JA: Is there anything else the Video Expert should know before I connect you? Rest… read more
Shahid
Shahid
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High School or GED
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My remote isn't working. I don't have the button inside or
My remote isn't working. I don't have the button inside or outside the battery compartment to make sure the remote is paired with the roku stick. What should I do? … read more
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ok, the remote is not interacting with the tv/streaming stick … read more
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Just purchased streaming stick (roku). Plugged it in. Paid Netflix. Not able to view Netflix or select shows/movies. We turn to hot I channel that roku is on. Only a Mary Poppins screen comes on slowl… read more
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I have a Roku streaming stick- purple. I have it installed
I have a Roku streaming stick- purple. I have it installed and have my netflix and Prime video installed fine. I just cancelled my cable and signed up for Youtube TV. I went to the channel store on my… read more
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Our Roku screen comes up but Netflix does not connect. The
Our Roku screen comes up but Netflix does not connect … read more
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Player just flashes when I try to connect and only gives not
player just flashes when I try to connect and only gives not connected info at top of screne. … read more
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I cannot connect to roku. Pair your remote. To tv. Our
our internet was out just before this and I fixed it… read more
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We use our Roku constantly (when the TV is on). Today, the
We use our Roku constantly (when the TV is on). Today, the Roku light is not showing and the TV screen shows a screen saver but nothing else happens. I have tried unplugging the Roku box but nothing h… read more
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My roku stick doesn't work any longer. I get a prompt that
My roku stick doesn't work any longer. I get a prompt that says that the current USB port on this TV will not power this roku device. Please use the provided USB power supply. … read more
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I am unable to play my mlb.tv channel on the Roku streaming
I am unable to play my mlb.tv channel on the Roku streaming stick (purple). Other channels play, but not this one. This just started happening this week. … read more
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Have ROku streaming stick and remote but remote will not
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My roku will not change channels. It appears the remote may
My roku will not change channels. It appears the remote may not be working, but I have rebooted Roku and it comes up but on both tvs it will not move beyound the home screen. batteries in controls are… read more
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My roku will not change channels. It appears the remote may
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Cannot view channels message on screen for Netflix and
cannot view channels message on screen for Netflix and crackle … read more
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I was installing a ROKU Streaming Stick. All went according
I was installing a ROKU Streaming Stick. All went according to instructions until after it completed connecting to the wireless/internet/local network. Connections went well, but I never got a link co… read more
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My roku is attached to a smart t.v., purchased in 2014. Of a
my roku is attached to a smart t.v., purchased in 2014. Of a sudden the following problem emerged--when the roku window appears my remote appears to be frozen--I can't move e.g. to netflix or to amazo… read more
Aric
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We just turned our tv on to watch a movie and got a message
We just turned our tv on to watch a movie and got a message the current usp port will not power this roku device. we have low/power. This never happened before. Thanks Barbara and Louis Linsmeyer … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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